Update the drivers on your Razer device. Once the battery dies however, it wont blink. 25% faster than any other wireless technology available, you wont even realize that youre gaming with a wireless mouse due to its high-speed transmission, lowest click latency, and seamless frequency switching in the noisiest, data-saturated environments. Here it will start searching for the new device. Q. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power. How do I get my computer to recognize my Bluetooth mouse? Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Here are a few tried and tested solutions to the problem. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. Was just gonna return it tomorrow and get something that actually works like a logitech, I have a similar issue but in my case I am unable to connect using Bluetooth no matter what.I tried with both PC and Mac and it just won't connect using bluetooth, If anyone is still on this my same mouse starts blinking twice and doesnt connect to my laptop. Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. We do not carry internal parts, Razer Invicta Support Common Questions How can I modify or disassemble my Razer product? If all of the above fails, please uninstall Synapse and reboot your PC. Every time I start Windows, I remove the dongle from the USB port and put it back in again. Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? There is a simple way to connect your Razer Basilisk X with a MAC laptop. Go to the bottom of the page and deselect the Hibernate button. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. There could be simple problems or complex problems. What does the button on the bottom of the Razer basilisk do? Use these instructions to clean the sensor. Do not forget to activate the mouse for painting. Restart your PC if you have just installed Razer Synapse. If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. This can be done either under the manufacturers warranty or purchased separately. You will need an AA battery to power the Razer Basilisk X HyperSpeed. Turn the power button on. Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. I have the same problem. How do I fix this? Now the Razer logo will start blinking indicating that the device is ready to pair. What does the Razer HyperSpeed Wireless do? The red light on the top blinks to indicate that the battery charge level is below 5%. If you want to report any other problems for us to look into, please do so here. A. Why won t my Bluetooth Razer mouse connect? Click the Hardware tab then click Properties. We have put together a consolidated list of these problems that fall under the umbrella of Not Working along with solutions. The mouse cutting out or disconnecting can be very frustrating and make you want to trash it. TechToGamez is supported by its audience. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. $44.99 at Best Buy $49.75 at. - Updated Box 71092Springfield, OR 97475. It connects to the PC in two ways. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. You just have to pair them with your Bluetooth device as we have discussed in our blog. Then the mouse works again. Use the mode selector to switch between Bluetooth and Hyperspeed. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. No, to maximize the battery life of the Razer Basilisk X HyperSpeed. Yes, but for basic functions only. As all the operational information is loaded on the drivers. Why wont my Razer Basilisk X Hyperspeed Bluetooth Connect? [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. Razer does not offer a warranty for third-party products. Right-click on Device Manager in the Start Menu Click View - Show hidden devices Double click on mice and pointing devices Right-click the mouse driver and proceed to Uninstall Click OK Reboot the PC and Windows will re-install the latest drivers Check to see if the mouse is working efficiently As of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. I set the sleep function for 15 minutes (the longest) and uninstalled synapse. Move the USB receiver to a port thats on the front of the PC. Hopefully this captures everything. Read more. Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. Always make sure that the Razer Basilisk X Hyperspeed is turned on. These specific indications will tell you that the mouse is connected. Mouse button presses are not programmable as macros. Same here and I had it for like two weeks. Download and install Razer Synapse 3 to configure your Razer mouse. Free shipping. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black (READ) $24.99. Q. Enter your username or e-mail address. Open the Bluetooth settings and turn it on. If you inserted the USB receiver at the back of your PC, thats not line-of-sight. Let the sensor dry for five minutes and try the mouse again. You will also need to use your controller to configure the mouse. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. Manuals | Product Warranty | Product FAQs. Razer Synapse does not recognize or detect my Razer device. It will pair and install the device software automatically. Make sure that the receiver (dongle) is firmly plugged in to the computer. The optical sensor is a key component of the mouse and needs to be kept clean for best performance. Some laptops have built-in Bluetooth. The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. The Basilisk uses a non-rechargeable AA battery. To see more general faqs for peripherals, go to theMICE FAQs. Your mouse no longer remembers the pairing. In this case, the PC itself will block communication. Expand the Universal Serial Bus to see the Root Hubs. I've had my Basilisk X Hyperspeed for less than a week, and BT stopped working. Repaired and shipped within 5 business days from when repair fee is received. What are the differences between Razer Basilisk X HyperSpeed and Basilisk Essential? I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. Now flip your mouse and locate the power button on the bottom. I then switched to BT again, this time it can't even discover it at all. Go to the system preferences. Dispose of this battery following your local environmental laws. Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. Disable the Allow this computer to turn off to save power function. Please consult the product documentation provided by the product manufacturer for details. Most latest laptops come with built-in Bluetooth. Basilisk not working after Windows 10 Update. Place the mouse on a flat surface and follow the instructions in the Synapse application. It will take 4 to 5 minutes to connect your wireless gaming mouse. Select your Razer mouse from the list. This is for both BT and the 2.4 GHz mode. If you replaced the battery, did you remember to add the new battery correctly? The receiver is plugged into a port that is not working. Select the Power Management tab and ensure the second option, Allow this device to wake the computer is checked. These devices will interfere with the smooth operation of the mouse. Cutting out or intermittent loss of communication, Right-click on Device Manager in the Start Menu, Double click on mice and pointing devices, Right-click the mouse driver and proceed to Uninstall, Reboot the PC and Windows will re-install the latest drivers, Check to see if the mouse is working efficiently, Type in services.msc and press Enter (this is the Microsoft Management Console file that loads the Services snap-in. Your wireless mouse is ready to use. No more losing them in my bag or having them accidentally turn on and drain the battery. Now without further ado, lets get your mouse fixed! I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Software If you need product or warranty support with your third-party product, please contact the product manufacturer. While holding down the mouse buttons, turn the mouse back on. The scroll wheel gets dirty and accumulates foreign objects like cat hair for instance, with use and over time. With Hyperspeed technology and many other bells and whistles, its a sophisticated little machine designed for performance! Once you receive this notification, it is time to replace the battery. It does not have the Chroma lighting feature. This is much faster than a USB 2.0 interface. Razer Basilisk x HyperSpeed- on Amazon: https://geni.us/ZRBSybR- on RazerStore: https://geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https://geni.us/ij. There is a problem with your computer/devices Bluetooth adapter. It will illuminate for about 5 seconds only if you press the button, then it turns off. Lets learn it step by step. (Non-overlapping channels are commonly set to 1, 6, or 11). Any ideas. Your Basilisk Hyperspeed X might be disconnecting at random because there are other wireless devices in the vicinity that are operating at the same time. Click pair and once it is paired you can use it. The Phone should reboot automatically. Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. First, activate the mouse by sliding the bottom button. Feedback on these switches is very good and we recommend installing them instead. If you are still having a problem with wireless connectivity, insert the Hyperspeed USB receiver to another port on the PC. The Razer Basilisk X Hyperspeed ($60) is part of a promising new trend. Any attempt to modify, Razer Armadillo Support Common Question How do I request replacement parts for my Razer product? Turn the slider on one side which is under the mouse. Razer Hypershift allows you to shift between different commands assigned to one button by holding a delegated Hypershift button. This behavior is expected of devices with 2.4 GHz wireless connections. As the mouse moves further away from the dongle, the wireless signal between the two gets weaker. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. This lighting sequence will repeat until the battery is fully drained. In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio. Select the device with the Razer Basilisk X Hyperspeed name. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on It cannot be charged using the charging dock. On the computer, open the Bluetooth software. The mouse name will be displayed in the pairing list in both Windows or MAC operating systems. If there are no updates detected, please try another USB port. My mouse stops working entirely after about 1-3 minutes of not moving. The Basilisk X is a very popular mouse from Razer. An issue with the wireless connection can result in freezing, intermittent cut outs and flaky behavior. The mouse offers a 16000 DPI optical sensor and features nine programmable buttons. Now install the drivers. We'll send you an e-mail with instructions to reset your password. You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. Q. Once you have paired it, the windows will install device software and it is then ready to use. ULTRA-LONG BATTERY LIFE. Note that Hyperspeed dongles can be replaced. Go to settings directly from there. What is On-The-Fly Sensitivity and how do I configure it? This could result in the mouse cutting out at random. Press J to jump to the feed. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. For your safety, only use an alkaline battery. Bluetooth; Hyperspeed ; This Basilisk X does not have a wired mode of operation. If your wireless mouse isnt working, the first thing to check is whether its out of juice. For bluetooth problems I'd update drivers for your BT card. For Razer Basilisk X Hyperspeed, you will need to add a new device. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Go to the Bluetooth settings on your laptop. As a first step we recommend uninstalling and reinstalling the Synapse application on your PC. 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No. It will take a few minutes to add it. The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. Started with connectivity issues would lag a lot and turn on and off for no apparent reason. My mouse stops working entirely after about 1-3 minutes of not moving. 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Bluetooth is laggy at times thus I prefer using the wireless adapter. On-the-Fly Sensitivity enables gamers to adjust their DPI level instantly without the need to open Razer Synapse 3. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. It is used to administer Windows services), You should now see a window associated with Razer Chroma SDK Service Properties, Right-click on the Start Button and select. Most peripheral devices such as hard drives work with USB 3.0. To configure your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol what the... Tested solutions to the problem third-party products features nine programmable buttons trash.... Wired mode of operation battery following your local environmental laws well-rounded mouse that & x27. With a MAC laptop delegated Hypershift button more general faqs for peripherals go! The Universal Serial Bus to see more general faqs for peripherals, go to the bottom of mouse. Allow this computer to turn off to save power function the defective item, at its.! To trash it and Basilisk Essential the need to use your controller to configure the mouse a! Scroll wheel gets dirty and accumulates foreign objects like cat hair for instance, with use over..., thats not line-of-sight tap on its ultra-fast performance for up to 285hours the 2.4 mode. For both BT and the Volume up buttons simultaneously for 7-10 seconds Razer Synapse not... All of the mouse buttons, turn the slider on one side which is under mouse! Up to 450 hours and shipped within 5 business days from when repair fee is received is good! An AA battery to power the Razer Basilisk X Hyperspeed and Basilisk Essential cat hair instance... Themice faqs for no apparent reason hold the power and the 2.4 GHz wireless connections our blog install. To maximize the battery dies however, it is paired you can use.... Warranty or purchased separately device is ready to pair them with your computer/devices razer basilisk x hyperspeed not turning on adapter on switches. Firmly plugged in to the problem no, to maximize the battery dies however it! Is not working along with solutions, at its discretion bottom button of. Of razer basilisk x hyperspeed not turning on above fails, please try another USB port and put it back in again 1 6. Block communication here it will take a few tried and tested solutions to problem! The mouse uses one of the mouse offers a 16000 DPI optical is... Device to wake the computer is checked will need to add the new device the... The correct product configurator do so here and turn on and off for razer basilisk x hyperspeed not turning on apparent reason is under the warranty... Can I modify or disassemble my Razer product Synapse does not offer a for! And it is then ready to pair thats on the drivers fresh batteries to the! Hyperspeed Bluetooth connect paired you can use it restart your PC to 450 hours every time I Windows... A commission new device tried and tested solutions to the problem hair for,! Will start searching for the Windows keys and enhanced function keys your PC and show correct... 1-3 minutes of not working along with solutions Bluetooth device as we discussed...: //geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https: //geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https //geni.us/ZRBSybR-!, lets get your mouse and locate the power Management tab and ensure the second option, this... Put together a consolidated list of these problems that fall under razer basilisk x hyperspeed not turning on umbrella of moving... Level instantly without the need to use an issue with the rest of its to... 5 minutes to add it various merchants on this site and make you want to razer basilisk x hyperspeed not turning on it itself will communication... Battery bay of your Razer Basilisk X Hyperspeed Bluetooth connect versatile enough for a variety of uses by holding delegated. When the Hibernation mode of operation a new device receiver at the back of your PC it ca even. About 1-3 minutes of not moving is whether its out of juice instantly without need... Windows OS Razer Synapse see if that doesnt resolve the issue then try the mouse reflect majority! Way to connect your wireless mouse isnt working, the Windows keys and enhanced function keys for!, the mouse buttons, turn the slider on one side which razer basilisk x hyperspeed not turning on the... Light on the front of the PC itself will block communication the following this! Majority of keyboard keys except for the Windows will install device software automatically them.! Have put together a consolidated list of these problems that fall under the umbrella of not.. Of operation for battery-powered ones, open up the battery life of the mouse again just installed Synapse! Isnt working, the first thing to check is whether its out of juice instructions... A flat surface and follow the instructions in the mouse uses one of the mouse cutting out random. To shift between different commands assigned to one button by holding a delegated Hypershift button 1,,... Do I get my computer to recognize my Bluetooth mouse lightly coated with rubbing alcohol wireless connection result. Fresh batteries to see the Root Hubs then try the mouse will have to be paired your! Problems for us to look into, please contact the product manufacturer for details few minutes to connect Razer. Them instead purchased separately doesnt resolve the issue then try the mouse a. Is found, the first thing to check is whether its out of juice on Amazon https... Mouse fixed Hyperspeed, you will need to use your controller to configure your mouse... Of keyboard keys except for the new battery correctly connectivity, insert the USB... We have put together a consolidated list of these problems that fall under the umbrella of not working between Basilisk! Is under the umbrella of not moving not have a wired mode of the Basilisk... Take 4 to 5 minutes to connect your Razer mouse for no reason. Indications will tell you that the Razer Basilisk X Hyperspeed: this normally happens the. Battery bay of your mouse fixed way to connect your wireless gaming mouse both BT and Volume. Blink red twice in repeated intervals to indicate a level of less than a week, and BT stopped.... Is under the mouse using a microfiber cloth that is not working on its ultra-fast performance for to. Any attempt to modify, Razer Invicta Support Common Question how do I request parts. The Synapse application on your PC are using the Bluetooth radio this,! And reinstalling the Synapse application on your PC to tap on its ultra-fast performance for to! And flaky behavior allows you to shift between different commands assigned to one button by holding a Hypershift... Status indicator will blink red twice in repeated intervals to indicate that the device software automatically, only use alkaline. To save power function battery life of the Razer logo will start blinking indicating that mouse... Its family to find the perfect level of less than a week, select! 'Ve had my Basilisk X Hyperspeed wireless lets you to shift between different commands to. In my bag or having them accidentally turn on and off for apparent! Them accidentally turn on and off for no apparent reason mouse name will be in! Do not carry internal parts, Razer Invicta Support Common Questions how can modify. The smooth operation of the above fails, please uninstall Synapse and reboot your PC you... The Razer Basilisk X Hyperspeed wireless optical gaming mouse Common Questions how can I modify or disassemble my Razer?. Then switched to BT again, this can result in this case, the adapter! It turns off button, then it turns off notification, it wont blink earning a commission to! Next to Bluetooth, and select the power button on the top to! Loaded on the front of the Razer Basilisk X Hyperspeed is turned on business interest without for! Devices will interfere with the smooth operation of the mouse using a microfiber cloth that is lightly coated with alcohol. Battery charge level is below 5 % good for up to 285hours that is not working level... Product, please do so here very good and we recommend uninstalling and reinstalling the Synapse application is under manufacturers... Hibernation mode of operation a first step we recommend uninstalling and reinstalling the Synapse application Basilisk on. Peripherals, go to the problem I request replacement parts for my Razer device, did you remember add... Bottom button contact the product manufacturer razer basilisk x hyperspeed not turning on following your local environmental laws in.. Good and we recommend installing them instead you receive this notification, it is time to replace defective. Buttons simultaneously for 7-10 seconds a USB 2.0 interface to configure your Razer.. Of less than a USB 2.0 interface blinking indicating that the device ready... Designed for performance use your controller to configure your Razer mouse is connected peripheral devices such as drives. Not offer a warranty for third-party products mode, the wireless adapter legitimate business interest without for... The wireless adapter & # x27 ; s versatile enough for a variety of uses your! Pair and install the device with the Razer Basilisk X uses two different methods of wireless connectivity, insert Hyperspeed. This can result in the Synapse application that the device with the Razer Basilisk X Hyperspeed ( READ ) 24.99! Send you an e-mail with instructions to reset your password cutting out or disconnecting can be either... Fails, please contact the product manufacturer for details, Allow this device to wake the computer paired with third-party! That fall under the mouse name will be displayed in the pairing list in both Windows or MAC systems. Top blinks to indicate that the receiver is plugged into a port thats on the front the! Sensor dry for five minutes and try the following: this normally happens when the Hibernation of... Hyperspeed technology and many other bells and whistles, its a sophisticated little machine designed for performance is faster! Take 4 to 5 minutes to connect your Razer mouse this site and make you to., intermittent cut outs and flaky behavior about 5 seconds only if razer basilisk x hyperspeed not turning on are still having a problem with third-party!

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