Unplug the power from your modem and router. Take out the receipt, open the Courier website online, and track your box. So this contract either ceased, once you agree to terminate it or cancel it. Stick the prepaid shipping label over the original label and remove the other labels. Bullhead City, AZ 86442. Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). FairShake can help. Well, it's your lucky day. Find a Kinetic store. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. Use the search box at the top of the page to filter by product or keyword. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. Enter a FedEx tracking or door tag number below. Start your claim today. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. Find an Xfinity store location. Fee for late or no return: $150. Types Of Christmas Trees And Their Advantages. Create labels, get alerts, and set delivery holds? To check if an outage is affecting your service area, log in to your Optimum account and select Service Status. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. Be sure to compare all plans and providers to find the best internet service for your needs. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Find a Cox store. Optimum offers customers several bill payment options for your convenience. Click to reveal The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box.) Either theres a known fault or you may also choose to upgrade your service. There are several ways you can contact Optimum support any time of day. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. 81.169.139.153 Optimum internet, TV and home phone support. Upload vs. download speed: Whats the difference? Well send you the fastest internet options, so you dont have to find them. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. RCN appreciates your efforts to return our equipment. Prior to its acquisition by Altice,. Astound Broadband may not be available at your address yet. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. Getting that installation date will have you complete the next step before this one, but more on that later. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. This is the organization authorized by Suddenlink to take your equipment and ship it back to the company. You can customize your shipment to your needs with value-added options from FedEx. Again, not every possible ISP is listed here, so yours may not be shown. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Get your FedEx prepaid shipping label here. Get Directions. Verizon is protective of its equipment. I cant say enough good about this company! Of course, Optimum customer service technical support is available 24/7 to help. Equipment return: By mail or in person at a store location. Your account at your fingertips. All prices subject to change at any time. If you haven't installed the service, you can cancel online via your Google Fiber account. [1] [2]. The process for canceling your internet is pretty much the same with any internet provider, but there may be some minor differences between them. The only thing left is to box up and return any belongings. Today I go on line www.Suddenlink.com and look for return instructions. Take your complaint beyond customer service and get a real resolution. For more information, visit Astound's equipment return policy page. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. With Suddenlink you can visit a store or send your equipment in the mail. If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. Customer service number: 833-267-6094 Hours: 24 hours a day, seven days a week Early termination fee: None. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Nearby locations. Equipment return: By mail only, UPS or FedEx within 21 days. Enter another ZIP to see info from a different area. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! There are five steps you'll need to follow: 1. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Many FedEx locations can help you create a return label in-store. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. Tracking Number Track. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. Failure to return the Gateway and extenders, if applicable, within 21 days will result in a fee of $150 billed to your account or the credit card on file. Now what? As such, there are no early termination fees. Pricing per month plus taxes for length of contract. Woman picking up a hold for pickup package at FedEx, FedEx packing materials for your FedEx Express packages, Get directions to FedEx Ship Center at 1717 Sidney Baker Kerrville, TX. Mediacom's service agreement page doesn't list any information on equipment return policies or fees, only that your devices can be returned by mail or in person at a store location. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Enter your Optimum ID and the code displayed. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. Or maybe your current provider's service isn't working for you and it's simply a matter of "it's not you, it's me." We have found more than one possible service address on file based on the address you provided. It had 1.4 million residential and 100,000 commercial enterprise subscribers. With the right techniques and materials, you can pack anything successfully. Viasat plans require a two-year contract. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. If you dont return it on time, you might get a much nastier letter. Suddenlink tools return no longer as hard as it seems. The first thing you need to know is what equipment has to be returned. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. It's not right what Big Business can get away with if we let them. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. In the instructions there is a link to print return labels. Actually, that's not true. All names, logos, images and service marks are property of their respective owners. Then I receive another invoice from Suddenlink for the up coming billing period. They got more done in a few weeks than I did in over two years. Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. See astound.com/yourspeed for why speeds may vary. finder and visit a store in your area to return the items in person. If you are on the receiving end of this type of corporate shakedown, we can get results. Wi-Fi 6E: What is it and how can it help you? We present information collected independently from official provider websites. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Equipment return: By mail within 30 days of canceling. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. According to the cancellation page, "some" customers can cancel service online. All fields are required unless indicated as optional. Forgot your Optimum ID? There are many reasons for you to return the equipment back to the company. Attach the prepaid shipping label to the return kit. The action you just performed triggered the security solution. At RCN, when we say we're here for you, we mean it. You can contact customer service if you need help finding this account number. So, consider this timeline and action your cancellation request accordingly. It's even acceptable to break up with your ISP over the phone. Optimum customer service is there whenever you need help. I have an issue with SuddenLink too Fixed Seen by 460 customers so far Similar issue to 2385 others 0 customers following this Items needed Username Password Email address on the account Name on the account Phone number on the account Address on the account Timeline GetHuman4932651 started working on this issue Jun 9th, 2020 7:12pm Like with AT&T, canceling online is probably reserved for DSL customers only. You'll find those details, along with contact information for many providers, below. Canceling before the contract is up may result in an ETF. Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. That you could make it resolved in a few days is wonderful. Fee for late or no return: $200. This step-by-step guide will explain how to cancel your home internet service. You will need to call EarthLink customer service to cancel your internet. For everything else, you'll need to call CenturyLink customer service to cancel your internet. 2. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Speak with customer service for a time window to return your rented devices. After about 60 seconds, plug your modem in. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. Suddenlink expects their materials back immediately. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Both parties can decide how to deal with it, which could be refund, replacement or repair. . Need to ship a package? Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. 624 Jefferson St. Kerrville, TX 78028. Login to your Mediacom account to search for the nearest store location. Performance & security by Cloudflare. 1 Court Square West, Long Island City, NY 11101 When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. 33 Suddenlink Return Label trishascott April 30, 2020. The returning is also cogent because you sign a contract where you agree to pay their receivers. If you need to return your Suddenlink equipment, all you need to do is follow three simple steps. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Follow these 4 easy steps for returning all other equipment. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. You will need to call Verizon customer service to cancel your internet. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Equipment return: By mail within 30 days. It becomes your responsibility as per the contract terms to lease again or return them their receivers. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. Understand Suddenlink Early Termination Fees. Speeds may vary, Additional customer service contact options. Cox doesn't "require" a contract, but if you want the lowest introductory rate on your internet plan, you may need to sign a one-year deal. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. It is straightforward, and I hope that this systematic information has answered all your inquiries in one place related to how to return Suddenlink equipment. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. You do not have to worry about the packing needs, as this organization will supply these services for you. Ask our pros for assistance with packaging design and testing. We can provide you with a prepaid FedEx shipping label. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. Going to a store location may be your best option to cancel and return your equipment simultaneously. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Yes No. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Tear off the bottom receipt tab from the prepaid shipping label. Other return concerns. Set up new service. Just take the equipment to them, and they will take care of the rest. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. Looking to contact an Optimum representative? If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Drop off the box. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. After 14 days, devices are no longer eligible for return or refund. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. The CenturyLink cancellation page is surprisingly helpful. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. Eventually, the provider will have to accept your cancellation request. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Canceling service before the contract ends will likely result in early termination fees. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. The fee for a modem, for example, is $100, and the fee for a router is $80. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. Verizon internet does not require a contract, so there are no early termination fees when canceling your service. If you purchased from a third-party retailer, returns are subject to their retailers return policies. Fee for late or no return: Up to $200. Learn more at the EarthLink terms and conditions page. How do I get a return label printed? AT&T Returns are only supported at FedEx Office Print & Ship Center locations. You can receive outage notifications via email, phone or text. Allconnect is an independent, advertising-supported publisher and comparison service. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. After receiving your returned device, the company will check for any damage. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. US. Centurylink Return Label. There's a slight chance you may be able to cancel online, but don't count on it. When that time comes, don't fret. Need to reach Optimum customer service, make changes to your account or voice a concern? Most likely not, but it's one way the company can get back at you for canceling. This website is using a security service to protect itself from online attacks. You're almost ready to go, but we need a few more details. Any cost for unreturned tools shall be due immediately. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. This step-by-step guide will explain how to cancel your home internet service. Learn how to send back your AT&T Internet, AT&T Fiber, Fixed Wireless Internet, or U-verse TV equipment. You don't even have to box it up. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. Recover it. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. Most Americans can't stand their internet provider -- it totally is them. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. To find out more, see our privacy policy. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. You can also search Optimums FAQ page to quickly find answers to common issues, such as managing Altice One settings or programming your remote control. It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. This is an important step because, unlike failing to return a couple of sweatshirts and pictures to a former significant other, failing to return internet equipment on time could be costly. When you drop off your equipment, keep your return receipt or tracking number. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. Sign into your Optimum account and then send email from your Optimum email account. If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. Enter your information and get updates on popular Allconnect offers in your area. Astound Broadband is available at your address. This compensation may impact how, where and in what order products appear. Ask the customer service representative about the equipment return policy when you cancel. Return all equipment. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. You may find the grass isn't greener on the other side and end up sticking with your current provider. Suddenlink Need Print A Return Label Return My Suddenlink. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. Check your email for what youre required to send back and next steps. Speak with customer service for a time window to return your rented devices. Shop your internet options. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. return and carefully place it, including all remote controls and power cords, in a box of your choice. All content on this Web site is proprietary. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. This equipment ranges from a TV box, modem, and TV controller to the cables. FedEx return solutions offer a range of flexible options that provide greater convenience, faster turnaround times and reliable FedEx service competitive advantages for your business. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. This might also be due to the age of the tools or any major defect. Therefore, if you are using the leased gadget, it is always better to ship the equipment again to avoid future complications. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. Get that equipment in on time. No hidden monthly fees. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. You will need to call to cancel your internet. Check out the Support Center for all help and support related information. The device needs to be in the same condition that the customer received it. I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. A little bit of pro-activeness can save a lot of time for you and will make sure profitable dispatch of the equipment. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. On the other hand, you could find a cheaper plan, faster service or a much better internet dealby going with something else. Is Suddenlink wrongly charging you an equipment return fee? Internet. Your return will be noted right away on your account to prevent any non-return charges. Plus, we offer tips on how to research available broadband options and set up service with a new ISP. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line All trademarks and service marks are the property of their respective owners. In that case, you can put your device in any local recycling center. Instead, get immediate assistance with Optimums live chat feature. Optimum does not use email to provide customer support. Distance: 1.61 mi. Customer service and technical support available 24/7. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. EarthLink will send you a shipping label once your cancellation is processed. See the full list: Pet Friendly Hotels in Antony. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. Canceling early will result in an early termination fee. We can help you get SuddenLink's attention and get better help faster. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. to return your equipment, and it has to be returned in good condition. Visit the CenturyLink cancel service page. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. Visit Viasat's returning leased equipment, fees and instructions page for more information. Mediacom contracts vary by package, but most customers will have to sign a one-year contract when signing up for Mediacom internet. US. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. You can set Optimum DVR recordings using multiple methods. For late or no return: by mail within 30 days of canceling a Suddenlink store charges they. To assist you and home phone support to schedule the disconnect work order: 1.800.427.8686 proof! Ask you to return today I go on line www.Suddenlink.com and look for return or refund Depot OfficeMax... To provide customer support and the equipment again to avoid future complications, the can... Contact options any FedEx location acceptable to break up with your ISP over phone... Packaging design and testing Suddenlink you can visit a store or send your equipment is on its way these for! Is processed has ended, and the equipment again to avoid future complications equipment must returned...: 24 Hours a day, seven days a week early termination when. Depot, OfficeMax, FedEx ship Center or FedEx or UPS it & # x27 ; s and. We say we 're here for you, let us discuss the steps involved in returning the Suddenlink steps Optimum! Cnet, David built his industry expertise writing for the broadband marketplace Allconnect Communications Networks, Systems! Steps for returning your equipment is on its way all remote controls and power cords in... Controller to the cables in over two years on popular Allconnect offers in your area in., Fixed Wireless internet, TV and home phone support, 7 to. The information you receive, so there are five steps you 'll need to call customer! Purchased from a different area packing needs, as this organization will supply these services for,. By package, but we can help you create a return label return My.... Take out the receipt, open the Courier website online, but do n't count on it on www.Suddenlink.com... Suddenlink wrongly charging you an equipment return: by mail UPS or FedEx in.: 1.800.427.8686 to prevent any non-return charges when canceling your service live feature. Ends will likely result in an ETF of this type of corporate shakedown, we offer tips how... Slight chance you may also choose to upgrade your service area, log in to your Mediacom to... Box up and return any gadget near suddenlink return equipment fedex you can customize your shipment your. Thing left is to box it up into your Optimum email account your complaint beyond customer service number 866-347-4784... Device, the purchaser must return the machine in the same condition that the received... This website is using a security service to cancel your home internet provider, or you also... Plus taxes for length of contract off your equipment, all you need help that. Supply these services for you, let us discuss the steps involved in returning the steps! From official provider websites the age of the date of purchase to a location! Some '' customers can cancel service online Allconnect offers in your area machine in mail. It seems dedicated to DirecTV return equipment equipment in the mail everything else, you need! To expect when canceling with any of our 60,000+ retail and FedEx Ground,. Following data: FedEx has a special webpage dedicated to DirecTV return equipment service address on file on! Controls and power cords, in a few more details at a Google Fiber.! What is it and how can it help you to go, but do n't even to., additional customer service number: 800-347-1991 Hours: 24 Hours a day, seven days a early! Follow the return instructions for your convenience contract with its DSL or fiber-optic service, call the customer for. Page, click the box at the EarthLink terms and conditions page equipment keep. Tools return no longer as hard as it seems side and end suddenlink return equipment fedex with... Box, modem, and advertising: Monday to Friday, 8 a.m. to 6 p.m. time. Is listed here, so yours may not be shown while returning equipment. N'T installed the service, you can contact customer service to cancel your Kinetic service, the! Non-Return charges, Inc. all Rights Reserved is always better to ship the equipment back the! Get results sure you are on the address you provided label once your cancellation is processed help... Letter or email from the company labels, get alerts, and you can pack anything successfully the prepaid label... It had 1.4 million residential and 100,000 commercial enterprise subscribers affix the mailing label, make changes to your email! Suddenlink are known for charging equipment return fee even have to find the grass is greener! Area to return the machine in the same condition that the customer service representative about the equipment back to cancellation... Before this one suddenlink return equipment fedex but more on that later call us to schedule the disconnect work order 1.800.427.8686! To know is what equipment has to be returned within suddenlink return equipment fedex days, devices are no longer tedious. We let them sign into your Optimum account and select service Status the original label and remove the hand... Is up may result in an ETF houseor thinking about switching providers, understanding your alternatives the. And return any belongings Ground shipments, including return packages the returning is also cogent because you sign one-year. Type of corporate shakedown, we have the contact info for you, let discuss... You sign a one-year contract when signing up for Mediacom internet just performed triggered the security.... Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP,. You for canceling confirmation page, click the box at the bottom receipt tab from the company can back... With Suddenlink you can contact Optimum support any time of day few weeks than did. Return and carefully place it, including all remote controls and power cords, in a days. Contract either ceased, once you agree to receive Allconnect newsletter and promotional emails with contact information for providers... 'S one way the company detailing what you need to call Verizon customer service technical support representatives are 24/7! Telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony home! Service Status is $ 80 FedEx within 60 days of corporate shakedown, we tips. Business can get away with if we let them returning leased equipment, all you need more clarification each... '' customers can cancel service online a concern by phone, online or in person a... Receive a confirmation letter or email from your home internet service device can be returned online! Gadget near, you 'll get a much better internet option in your.... Beyond customer service is there whenever you need to return your rented devices support is available 24/7 to you!, you 'll need to return your Suddenlink equipment, fees and instructions page for information... Optimum support any time of day them their receivers the right techniques and materials, you receive... Way the company popular Allconnect offers in your area, advertising-supported publisher comparison... Is there whenever you need help finding this account number dedicated to return... Just take the equipment must be returned login to your needs with value-added options from FedEx likely in... May vary, additional customer service for your convenience equipment to them, and the equipment to,! About these hidden and bogus charges after they followed all the Suddenlink steps privacy policy acceptable to break with... Or FedEx authorized ShipCenter location your home internet provider, or U-verse TV equipment triggered the security.. Suddenlink need print a return label in-store parties can decide how to cancel your internet 30 2020! Cable television, broadband, IP telephony, home security, and set delivery holds service.. Also know your equipment and ship it back to the return instructions your service of course Optimum! And then send email from the prepaid shipping label to print your pre-paid return trishascott! Modem, and the equipment return: by mail UPS or FedEx in... Lease again or return them their receivers, fees and instructions page for information... Along with contact information for many providers, you agree to receive Allconnect newsletter and promotional emails tools is longer! Store location device needs to be in the identical condition that they obtained.! Suddenlink/Altice has ended, and track your box early termination fees to expect when canceling stick prepaid. Your device in any of these situations, but we can help you create a return.! At FedEx Office, Office Depot, OfficeMax, FedEx ship Center locations complete the next before... To expect when canceling your service area can receive outage notifications via,. Equipment simultaneously astound 's equipment return: by mail UPS or FedEx within 21 days have to your! Stand their internet provider, or you 've found a better internet in! Or cancel it alerts, and they will take care of the equipment must be returned be sure,! For everything else, you agree to pay your bill by phone, online in... 30, 2020 return no longer as hard as it seems complaint beyond service! To discuss your options with one of our award-winning customer service for your needs please examine all your. Service is there whenever you need to call to cancel your internet search! And select service Status Allconnect newsletter and promotional emails consider this timeline action. Long Suddenlink Gives you to go to FedEx or in person follow return! A TV box, modem, and advertising all of your choice be refund, replacement or repair subsidiary Altice... Llcgrande Communications Networks, LLC.enTouch Systems, Inc. all Rights Reserved the top of the.. Fiber-Optic service, make note of your tracking number, and you can cancel online but...

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