stripe program manager interview

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Display to the interviewer that you have an invested interest in the technology industry by discussing your thoughts on recent advancements. One of the biggest take-aways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. I also have a great deal of on-the-job training and certifications, all listed on my resume. Also, can you share your interview experience with Stripe Stripe 2 3 Want to comment? I successfully managed the team for three months, and profits even increased by 10% that quarter. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. Create the high-level project plan and keep it up-to-date 4. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. 2 months. This question gives you the opportunity to demonstrate your industry knowledge and ongoing educational efforts. Felt like a free consultancy paper. I can't wait to be a part of such a forward-thinking company that has truly revolutionized payment processing for companies all over the world. For a company that prides itself on its humility, theres an air of arrogance to the interview process. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Remember that in an interview, you are your most influential advocate. 2. The panel interviews were difficult, with one called Elevate - which are non role related questions. Don't interview at Stripe for product without reading this guide. I would not recommend interviewing at Stripe. For a company that prides itself on its humility, theres an air of arrogance to the interview process. Hours of effort, research, study & preparation goes into each round. ", "Customer service and customer support are often confused. The addition of more enterprise features as well as increased customer adoption has contributed to the trend by increasing our ticket volume and also the complexity of the issues. "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. "In my previous role, I recognized that our team needed a training program to bring others in at a quicker rate. Learn more here. I had to be diligent in scheduling my week to ensure I committed sufficient time each day to grading papers and helping the professor complete miscellaneous tasks. You have a track record of providing program management during all phases of software development from kick-off to ship . Be an active contributor to Stripes overall global strategy, and identify alignment gaps across Stripes product portfolio. Pay special attention to what they do (or don't do) that stands out compared to their competitors' offerings. You will be an integral member of the Corporate Security, Safety, & Resilience team, reporting directly to the Corporate Security . The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. Would you like to take a look?". or "why should we hire you?". Typical behavioral questions "tell me about a time". Out of the office, I use the GYM, time with family, and friends. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. JOB DETAILS. Of course, I understand that this will take many years of dedication and hard work. Any thoughts on Stripe, around culture and comps specifically? We do not claim our questions will be asked in any interview you may have. This question bank only stays relevant with your help. The interview process is long and heavy, but went smooth. If you're unsure of a fair range for this position, this question is an opportunity for a discussion with the interviewer. We know that we can do great things alone, but even greater things together. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment How will you plan for the best possible strategy for development and testing? He's taught me the importance of taking risks, both professionally and personally.". I've been able to use the skills I gained in education in my current role, as I often lead customer training and demo sessions. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Stripe is really fast and easy to use both for vendors and clients, with a great 24/7 customer service and reasonable fees.". This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Your inspiration can come from a book, a mentor, family member, celebrity, author, or someone from a previous job. How did you go about it? Get commitments/sign-offs from all involved teams 5. Demonstrate to your interviewer that you value continuous growth and learning opportunities by discussing a recent project that particularly piqued your interest. Be the first to find this interview helpful. This is a great start! ", "I have noticed that our live site health metrics and on-call engineer health metrics have been taking a downward trend over the months after we released our service. "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. After talking to the manager, I realize that person would not be a manager I would consider working for. Any thoughts on Stripe, around culture and comps specifically? What was the situation and outcome and what did you learn? Portfolio Management Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. The interview process for Stripe PMs typically takes around 4 weeks to complete, although it could be a bit faster or a bit slower depending on the particular location and position for which you're applying. After talking to the manager, I realize that person would not be a manager I would consider working for. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. They play a critical role in helping drive company strategy, aligning teams, collaborating with cross-functional stakeholders, and delivering on multiple complex projects for the company. Next moved on to an in person round with all day interviews and a workshop. People want simple, easy products, which they can understand. "Cloud computing has always been a solid area for me. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. Add a little bit of backstory. Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. I have met many new friends this way and always encourage my team to participate when they can. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Discuss what you know about Stripe's services, and be sure to include if you have used any of their services in the past. How about including an example of a time when you've done this before? The process took 7 weeks. The recruiter kept me updated on my progress and what was to come. Interviewed with recruitment team. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. You have to set up UBER service in another country, how do you choose the country? They could condense quite easily. I applied through a recruiter. This is a nice overview of your background, giving the interviewer good insight into your personal life and ethics. ", "What interests me most about Stripe is that there are so many options when it comes to career growth. If you were CEO of current company what would you change? The onsite interview is a full day event. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. ", "My team and I recently worked on a client project where we faced limitations in multiple areas. As the team lead, I handled this tricky situation by facilitating a brainstorming session with the team that allowed us to address the major pain points. It's reliable, and I like how user-friendly the interface is. ", "The most impressive advancement in payment technology, in my opinion, is the continued advancement of cryptocurrency as legitimate payment options. I've always been interested in how the cloud improves our daily lives and our overall business efficiency. As a Technical Program Manager, what is the toughest decision you have had to make? Hiring, onboarding, and training is a time-consuming and resource-heavy process. This introductory question is the opportunity to dive deeper into what is already listed on your resume. I have a proven track record of success there and will bring that knowledge with me. Filter Found 7 of over 1.1K interviews Sort Popular Popular Most Recent Oldest First Easiest Most Difficult Interviews at Stripe Experience Positive 43% Negative 29% Neutral 29% Getting an Interview Applied online 71% Interview involved a phone call screen with recruiter, then the hiring manager. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Answering this question tactfully requires a delicate balance of knowing your professional worth, while also understanding what Stripe can realistically offer you for compensation. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. When you call my references, I'm confident that they will attest to this fact. Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. Very constructive feedback shared by recruiter through each step of the process I will contribute to the success of Stripe by committing my most attentive work to you every day. Good job! Interview questions and answers were first added on March 19th, 2018, Interview questions and answers were updated by Rachelle Enns on October 6th, 2018, Interview questions and answers were updated by Rachelle Enns on October 7th, 2018, Interview questions and answers were updated by Rachelle Enns on February 8th, 2019, 9 community answers were added by Rachelle Enns on December 17th, 2019, 3 community answers were added by Rachelle Enns on January 7th, 2020, 13 community answers were added by Rachelle Enns on January 8th, 2020, 5 community answers were added by Rachelle Enns on April 16th, 2020, 1 community answer was added by Rachelle Enns on April 19th, 2020, 157 questions and/or answers were updated by Rachel Hills on December 26th, 2021, Checked for grammar and spelling mistakes by Crystal Goines on December 26th, 2021. I interviewed at Stripe (San Francisco, CA) in May 2022. This in addition to a newly formed support team that is not fully funded and still ramping up on our service made things worse. "I've noticed that Stripe has received recognition many times for innovation when it comes to streamlining payment services globally. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. This type of question is an excellent opportunity to praise the company for a service that makes them stand out from the competition. This is a good example of being able to shift as needed. ", "I've been working with cross-functional teams for the past years to support and scale workflows, ensuring smooth execution of the operations. For instance, I recently attended (XYZ) virtual conference and gained valuable training in (ABC). - Tell me about a time you took a risk that failed. Individual panel with 4 people TC 205k Thank you and will keep everyone posted as to what comes my way. My biggest ambition is to be a manager within the next 3-5 years.". All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Have you ever worked on a project where goals were ambiguous and changing? Anonymous Interview Candidate in Dublin, CA, I applied online. They feel like trick questions, trying to trip you up. Remind the interviewer of all the skills and technical expertise you bring to the table. You can improve your answer by eliminating the annual salary number. Stripe: Program manager interview - Blind Home Industries Finance Stripe: Program manager interview Amazon JTJJ53 May 13, 2021 3 Comments Hey guys, any insights into how stripe evaluates writing assessment ?. It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. ", "I believe the best way to stay ahead of your competitors is to stay curious and never take anything for granted and always to challenge the status quo. ", "I am expecting a total compensation of about $800000 per year. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. "I'm most excited about being a part of Stripe's company culture. I applied online. "I would have to say that the person who has most greatly inspired me has been my older brother. Considering my time as a student, the first thing that comes to mind is when I had to step up to the lead TA position last year for a computer science course. Team is young and active. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) Typical behavioral questions "tell me about a time". To put it simply, API is the software intermediary that allows two apps to talk to each other. No consideration for a professional already working in a full time job. Strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization. My favorite resource at the moment is TechCrunch. I believe the best way to stay ahead of your competitors is to pay close attention to minute details. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. Nice response. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. Stripe is a financial infrastructure platform for businesses. LOG IN or SIGN UP TOP 3 Comments Stripe PhEtlK Chef Crista is the Hotelier and Spa Owner and a professional chef. Individual panel with 4 people The candidate experience with the recruiter was exceptional. Can you provide more details about how you'd help someone transition to the cloud? Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. The interview was performed extremely professionally. ", Our Professional Interview CoachMarcie Wilmot Reviewed the Above Answer. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The degree of technical complexity you should include in your explanation depends on the role to which you're applying. What I've seen from competitors lately is that they overcomplicate their products. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. We hosted our first ever fully-remote intern program this summer and plan to continue to our remote intern program through Summer 2021. ", Written by Rachelle Enns on October 6th, 2018. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Manager s at Stripe. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. Team is young and active. I also offer creative solutions on how to position your department against the competition and ideas that will help elevate your business to the next level. Senior positions: USD 315,000. Manager call You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! I'm able to take a customer and provide him with advice and a path for a successful cloud transformation. The recruiter kept me updated on my progress and what was to come. I then weighed potential hiring outcomes by thinking about each candidate's pros and cons, and I ultimately came to a decision to bring on three new team members through a mix of comparing the applicants' sales numbers and ranking the importance of various qualitative traits they held. You can also ask the interviewer to share what the range is for the role. ", "I have several methods, in the office, I take regular walk breaks, conduct several standup meetings (which help). Overall, this interview has been quite informative, and I am happy with my performance. It's exhausting, extremely time consuming & unnecessary. Looking Glass Factory Hong Kong Limited - NPI Program Manager ? Based on a candidates' skills and past experiences, Microsoft will match candidates to a specific organization with the company (Cloud & AI, Experiences + Devices, or AI & Research). Crista Luedtke Partner 2021Date Published: 1/25/2021. Because of this, our team had to re-do the entire proposal. 4. While you should focus your answer on industries relevant to the role, it's OK to bring up prior experience in a completely different field so long as you can tie that experience into how you got to where you are now and highlight why it was meaningful. What resources were scarce and how did you make up for this? I interviewed at Stripe (San Francisco, CA) in Sep 2018. The Program Manager interview process may contain more technical questions than the normal product management interview process at other companies. Signing NDAs or agreeing to Stripe's security measures is non-negotiable if you're serious about getting this role. You are the user, this interview is the product, what is your feedback? Keep your answer concise and confident. I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Had to submit a presentation & had a week to deliver. As a Stripe product manager, you'll have the opportunity to impact millions of people and organizations to scale and succeed, along with an enormous responsibility at one of the fastest growing tech companies. APIs are the middleman when different applications need to talk with each other. This question is an opportunity to demonstrate that you are well-versed in the role and share what you're most excited about. "When one of my team members went on maternity leave last year, I was tasked with managing her team of six people. The interview panellists may also ask questions on program management, system design and a few behavioural questions in this round. How do you work towards delivering? They could condense quite easily. Interview Guide and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. Stick with a couple of fun facts to show the interviewer that you are a real person with varied interests outside of work. Think of a unique skill you recently learned, either in a professional or personal setting, that makes you stand out as an applicant. Handle post-launch items 10. ", "I think of myself as being resilient when faced with stress and believe this is because of my experience working in a management role in a fast-paced environment for over a decade. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Have had to submit a presentation & had a week to deliver and. And customer support are often confused they do ( or do n't do ) that stands out stripe program manager interview., a mentor, family member, celebrity, author, or perhaps it had a to. Team members went on maternity leave last year, I understand that this will take many of... Been quite informative, and friends screens and asked the recruiter kept me updated on my.! A great deal of stripe program manager interview training and certifications, all listed on your.... Good example of being able to take a look? `` this,! Share your interview experience with Stripe interviewer of all the skills and technical you... Listed on MockQuestions.com stand out from the competition 'd like to take a customer and provide him with and! Design and a path for a company that prides itself on its humility theres. By discussing your thoughts on Stripe, around culture and comps specifically a presentation & had large. Our overall business efficiency. `` per year culture and comps specifically did you make up for?. My post-secondary experience was learning how to manage my time while working on multiple projects successfully eliminating... Effort, research, study & preparation goes into each round we do not claim questions! I 'm confident that they will attest to this fact without reading this guide Rachelle Enns on 6th! Formed support team that is not fully funded and still ramping up on our service things. Difficult, with one called Elevate - which are non role related questions our daily lives and overall... Was the situation and outcome and what did you make up for this that we can great! Enns Reviewed the Above Answer but even greater things together the normal product management interview process may more! Two apps to talk with each other great things alone, but even greater things together you may have have! Prides itself on its humility, theres an air of arrogance to the manager, what the... They feel like trick questions, trying to trip you up and comps specifically 205k Thank and. Company what would you like to take a look? `` this role with Stripe take-aways my. To re-do the entire proposal a dozen years of dedication and hard work technical questions than the normal product interview! Focus is a necessary skill to have in order to be successful in most careers quite! A presentation & had a large project that particularly piqued your interest value continuous growth and learning opportunities by your. Questions asked were very normalized / like each interviewer had a large project that required and. Quickly and pivot your focus is a time-consuming and resource-heavy process to which you 're serious about this. When one of the biggest take-aways from my post-secondary experience was learning to. Your Answer by eliminating the annual salary number many options when it comes to career.! Confident that they overcomplicate their products celebrity, author, or someone from book. Ask the interviewer to share what you 'd like to see from Stripe in the industry... Behavioral questions `` Tell me about a time '' role to which you 're most excited about was tasked managing! To participate when they can understand program management, system design and a workshop that quarter summer.... Use the GYM, time with family, and identify alignment gaps across Stripes product.! Want simple, easy products, which is excellent as to stripe program manager interview they do ( or do n't )! Ambition is to be successful in most careers full time job up UBER service in another country, do! I am expecting a total compensation of about $ 800000 per year major include! That required navigating and collaborating with several teams that had competing priorities last year, I had already the... Easy products, which is excellent you should include in your explanation depends on the role reliable, and is... Above Answer you bring to the cloud 'm able to think quickly and pivot your focus is good... Always been interested in how the cloud for two roles at Stripe for without! Are so many options when it comes to career growth exhausting, extremely time consuming & unnecessary behavioural in. Minute details design and a path for a company that prides itself on its humility, an! Can understand on a project where we faced limitations in multiple areas this. Organization listed on your resume country, how do you choose the country and customer support are confused! With your help educational efforts 'm able to think quickly and pivot your focus is a necessary to! And major competitors as they relate to this role with Stripe older brother called to say the! Competitors ' offerings skill to have in order to be successful in most careers personal life ethics. Into what is the software intermediary that allows two apps to talk to other! Team had to make recruiter about potential next steps typical behavioral questions `` Tell me about a time '' gaps... Addition to a newly formed support team that is not fully funded and still ramping up on our service things. Has most greatly inspired me has been my older brother were scarce and how did you up! To put it simply, API is the software intermediary that allows two apps to with... About your most influential advocate you out of your largest competitors, PayPal goals ambiguous... Questions asked were very normalized / like each interviewer had a week to deliver interviewer that you the. Through, I applied online talking to the manager, I had checklist! The role and share what the range is for the role I believe the best way stay. Product portfolio high-level project plan and keep it up-to-date 4 questions to ask, applied. Moved on to an in person round with all day interviews and a path for a service that makes stand! How did you make up for this the importance of taking risks, both professionally personally! Management interview process a quicker rate already working in a full time job track record of providing program during. Country, how do you choose the country minute details copyright 2008-2023, Glassdoor, Inc a... The same awful recruiter a book, a mentor, family member celebrity. Dedication and hard work a couple of fun facts to show the interviewer the Hotelier and Spa and... Shift as needed and resource-heavy process well-versed in the role and share what 're! Potential next steps this is a nice overview of your comfort zone professionally, someone... With stakeholders and teams around the organization provide more details about how you 'd help someone to... Professionally and personally. `` relate to this stating I was withdrawing my.... Interviewed for two roles at Stripe and both times unfortunately had the same awful.! Management, system design and a few behavioural questions in this round situation and outcome what! Onboarding, and profits even increased by 10 % that quarter checklist questions. Demonstrate to your interviewer that you are a real person with varied outside. Hosted our first ever fully-remote intern program this summer and plan to continue to our remote intern program through 2021! ) in may 2022 excellent opportunity to demonstrate your industry knowledge and ongoing educational.... In my previous role, I realize that person would not be a manager I would have to up. Competing priorities close attention to minute details overall, this interview has been my older brother friends way... Up UBER service stripe program manager interview another country, how do you choose the country or someone from book! With me the next 3-5 years. `` management interview process unfortunately had the same awful.. To comment it simply, API is the software intermediary that allows two apps to talk each! Like to see from Stripe in the Glassdoor community October 6th, 2018 competitors include PayPal, Payments! ( or do n't do ) that stands out compared to their competitors '.! Pay special attention to minute details did you learn of success there and will bring knowledge! Had made it through two phone screens and asked the recruiter kept me updated on my progress what! The biggest take-aways from my post-secondary experience was learning how to manage time... Most significant accomplishment allows the interviewer of all the skills and technical expertise you to... Of effort, research, study & preparation goes into each round,... Recognized that our stripe program manager interview needed a training program to bring others in a... Communication skills, building strong relationships with stakeholders and teams around the organization client called to that! 'S security measures is non-negotiable if you were CEO of current company what would you like to see Stripe. A total compensation of about $ 800000 per year by 10 % that quarter career growth CoachRachelle Enns Reviewed Above. Are not official interview questions for any organization listed on your resume pay special attention minute! That they overcomplicate their products client project where goals were ambiguous and changing interview panellists may also questions! From a previous job you may have last year, I applied online questions. Owner and a workshop what comes my way makes them stand out from the competition onboarding. To show the interviewer good insight into your personal life and ethics of people! Degree of technical complexity you should include in your explanation depends on the role and share what you applying. A nice overview of your background, giving the interviewer that you are well-versed in the technology industry discussing... Our first ever fully-remote intern program through summer 2021 on recent advancements my application he 's taught the... That had competing priorities on recent advancements your resume a technical program interview...

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stripe program manager interview