Vue Harrow For further details see Data sharing below. Chiswick, London W4 5XS to comply with the law. Where you have purchased a Gift Card online directly from Vue, you have the right to request a refund from the moment you place your order until 14 days after you receive the Gift Card provided that: Vue Rhyl Each winners Gift Card will be sent to them at the postal address which they provided when contacted by Vue. You can: provided the refund occurs before or on the same day as the screening. 4. 15 - Scene bar upgrades at Manchester Printworks Upon activation, you will be issued two separate Vue booking codes, which can be redeemed online or at the Box Office but not by telephone, Each Vue booking code is valid for one admission to a standard 2D screening at all Vue locations in the UK excluding Vue West End, Leicester Square, Not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior friendly, Autism Friendly and Scene screenings. Such changes will be posted on www.myvue.com. The Cinema Manager's decision is final. Vue gift cards can be purchased online, in person at one of our venues or from many high street retailers, Your gift card can only be redeemed in person at one of our venues, The balance of a gift card is valid for 12 months from the last transaction which includes activation, a balance enquiry or a purchase. 8 - Our Screen Vue Thanet 7. The balance of a Gift Card cannot be used towards the purchase of another Gift Card and may not be exchanged for cash or credit. Customers redeeming Vue or third party-issued vouchers that offer a percentage discount on the ticket price (including, but not limited to EE Film Card) will receive the discount on the combined total of the applicable price for the selected seating category plus any additional charges. Upgrades are available upon payment of the difference and are subject to availability, Booking codes may not be used in conjunction with any other offer including Meerkat Movies. There are several ways to manage cookies. If you wish to exercise those rights you will need to make requests to each company directly; please visit the These vouchers are not subject to any time extensions. Persistent cookies can do things like remember preferences and adjust content to suit you (personalisation). 7. You must not do anything that is likely to limit or restrict in any way the use or enjoyment of the website or our services by our customers and other users. Vue reserves the right to amend these terms and conditions at any time and without notice. A) It may be too soon on this but in my view, these fees should be waived. Children & minors who are using any Interactive Service should be made aware of the potential risks to them by their parents or guardians. 3. Nothing in this policy is intended to, or shall operate to, affect or limit your statutory rights where it would be unlawful to do so. The Vue Gift Card is the ultimate present for lovers of the big screen experience. This information will be passed to NHS Test & Trace in the event that Vue (or Test & Trace) are notified that a person diagnosed with Covid-19 has attended one of our cinemas in the period preceding their diagnosis. Vue Staines For further details on the mechanisms used please contact [emailprotected]. 19. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. Please protect this card as it may be used by anyone presenting it at a Vue Cinema in the UK. This can include: The quoted price offer is not valid in conjunction with the following ticket packages/screenings: We reserve the right at any time to take such action (including legal action) as we consider necessary in relation to any unauthorised use of the website. Information we collect from you You need to provide us with the following information: The 16- or 30-digit serial number of the card. Vue gift vouchers and the balance on Vue gift cards can be used at the till of any Vue cinema in the UK as full or part payment of the cost of cinema tickets or any refreshments or other goods sold by Vue at Vue's cinemas. Following such notification you may be required to set up a new account with a new email address. Vue Northampton Your entry must also comply with the submission guidelines in the section below entitled Competition Rules and Procedures. Upon redeeming your voucher you will receive one code to book your tickets for a standard 2D film and another code for your snacks, The Vue family booking code is valid for 2 Adult and 2 Child admissions to a standard 2D screening at all Vue locations in the UK excluding Vue West End, Leicester Square and can be redeemed online or at the Box Office but not by telephone. increasing the quality and visibility of the modern slavery and human trafficking information available on our group intranet site. 7 - Last Chance to See 24. Vue is running the Competition as part of the www.yourtriptovue.com website (Site). The holder is not entitled to any preferential right over other cinema patrons. This includes using it for marketing, research, feedback and enquiries, and for safety and security purposes. The cardholder must be present to collect the tickets, and you will need to take the same card as you have used to make your booking. 16. We will be obliged by law to keep certain information. We are allowed to use your data only if we have a proper reason to do so such as: Your rights o Employees, officers or agents of any companies associated with the Competition. Vue Edinburgh Omni Centre No other person shall have any rights to enforce any of these Terms. Please read these Ticket Terms and the Guest Admission Policy carefully before purchasing your tickets. .Vue accepts no liability for lost, stolen, damaged or altered gift cards. Any lost or stolen vouchers will only be re-issued twice. The Gift Cards are not cheque guarantee, credit or charge cards. Norwich Liability General In the UK children under 12 years of age are permitted to view films with either a U, PG, or 12A certificate, provided always that: The controller of your information is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. 1. Tickets for each film showing are subject to availability. To check the balance & expiry date of your gift card, please click here, scroll to the bottom of the page and click on "Check your gift card balance?" Facebook. Refunds will be made to the same payment card used to make the booking (or in cash if you paid for the tickets in cash provided the refund occurs before or on the same day as the screening) and cannot be returned to gift cards. Check out the most commonly asked questions about them below. 3 - Special events Vue Cambridge The Gift Card value is loaded to the Gift Card at the point of purchase. We make no representation that materials relating to this Competition are appropriate or available for use at other locations. Vue Farnborough However, we cannot guarantee the seating allocation and shall reserve the right to make changes at our discretion. Vue's Guest Admission Policy and Ticket Terms apply to any purchase of tickets and visit to any cinema operated by Vue or a group company of Vue. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. E-Codes expire no later than 12 months from the point of issue. Information we receive from third parties. Snag your tickets for up to 30% less with Mini Mornings at Vue. The minimum amount of credit that can be loaded onto a Gift Card at any time is 5 in venue and 10 online o be libellous, maliciously false, harassing or threatening; 7. Any remaining balance of a Gift Card will be forfeited on expiry under condition 15 above or withdrawal or cancellation under condition 16 above. 2. 10. To make our websites (including our mobile site) and app work better and to distinguish you from other users, we use cookies and similar technologies, such as tagging. Hull Find the value remaining on your AMC Theatres gift card by clicking below, visiting any AMC Theatre, or calling 1-800-255-0311. The codes will be active on Dec 01, 2022. https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works, IT development, support, maintenance and hosting, including the provision of applications and website hosting, Payments processing to enable you to pay by credit or debit card, Our third party customer service centre provider, Woven Solutions Limited (Woven), a company incorporated in England under number 11509139 and whose registered office is Eagle House, 6th Floor, 108 110 Jermyn Street, London, SW1Y 6HB at who may process your personal information if you contact our Customer Services team with a query about your account or an order you have placed in order to help resolve your query. 16. You are responsible for configuring your information technology, computer programmes and platform in order to access the website. Vue vouchers must show an approved date stamp in order to be valid and must be redeemed on or before the date shown on the voucher. But the protections are different such as payment by credit card allows users to make a Section 75 claim, with debit cards, there is the chargeback scheme and if you paid by cash, there are pretty much no rights at all. 5 - Mini Mornings Additional 90p booking fee per ticket applies to tickets purchased via our contact centre at the following sites: Higher prices will apply for screenings at these sites which are not selected by Vue as Super Saver screenings. "Vue Group" means Vue Entertainment Limited and its subsidiaries and holding companies and the subsidiaries of such holding companies (as such terms are defined in S.1159 Companies Act 2006) from time to time. Entrants must be 15 or over or have permission from a guardian, and they must reside within the UK and Ireland. Browse eGifts. For the purpose of the rules set out in this paragraph 3, an adult is a person aged 18 years or over. Vue International does not and will not tolerate modern slavery or human trafficking in any aspect of our business, and holds each of its suppliers to the same zero-tolerance standard (regardless of the nature, scale or jurisdiction of their business). We pass your data to our insurers if necessary (e.g. Our website and app use cookies and similar technologies to improve functionality and to customise your experience by recognising you when you access them. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code. At that point just hit no. Your information will be passed to the new owners on completion of the transaction. These vouchers may not be used to reserve an admission ticket by telephone. Check Balance. Generally, we consider the risk of modern slavery or human trafficking occurring within our supply chain to be low. Vue Bristol Longwell Green Designated trademarks and brands are the property Use other organisations to check the validity of the credit or debit card details you use to pay (for further details see Data sharing below). For more information about Vue Entertainment's sharing of your data, see Data sharing. of their respective owners. 2. Where vouchers are refundable or replaceable, this paragraph sets out the basis on which vouchers are refunded or replaced. 20. 10 - Movie Marathons (multiple films for one price) They are essential when you move around our website or app and use its features. 10 - Movie Marathons (multiple films for one price) 8 - Our Screen These prices apply to the following Vue sites: Here's how: Call 1-800-MY-APPLE You can easily check a gift card's balance by calling 1-800-MY-APPLE. Please bear in mind that if you restrict or disable cookies it can limit functionality and prevent sites from working properly at all. These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales. any equipment or network or software owned or used by any third party. WINNER SELECTION AND NOTIFICATION 8. Transfer it to a non-EEA country with privacy laws that give the same protection as the EEA. 12 - Scene Performances Vue Shepherds Bush Note: If there's problem with a gift card bought at authorized store and you need a replacement, please contact . We are not responsible for the content or cookies from external websites. Once you have submitted your survey form in accordance with these Terms, you will be entered into the draw for that calendar month, which will take place during the first week of the following calendar month. Green Dot Corporation NMLS ID 914924. Vue Doncaster However, if you view and reprint the certificate now, the expiration date has been removed and the new terms on the bottom of the certificate state, "This Restaurant Gift Certificate Will Not Expire". To do so, you will need to: (i) fill out the online form with feedback on your recent experience at a Vue cinema in England, Wales, Scotland or the Republic of Ireland; (ii) include your name, gender, age, telephone number or email address; and (iii) indicate your agreement to these Terms. We may assign, transfer or deal in any other way with our rights and obligations under these Ticket Terms to any party at any time without notice to you. Skip to content. Your personal data is then aggregated with other data and share with other ad-tech service providers such as Liveramp, Google and Facebook, to deliver relevant content to you. The principal reasons for this are that: If however we identify a supplier (or potential supplier) with higher risk characteristics in relation to modern slavery and human trafficking, they will be subjected to a higher degree of scrutiny as part of the Vue International procurement process. Any general enquiries or queries relating to the Gift Cards should be directed to Vue Guest Services via our webform through our FAQs page here. 6. 3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later. Vue Piccadilly 9 - Senior Screenings 21. These terms of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute relating to them or your use of the website. Any entrant may object to their information being made available in this way, or may request that the amount of information made available be reduced, by contacting the Promoter using the contact details at the end of these Rules. For more details on our use of such technologies, click here to see our Cookie Policy. Vue reserves the right to withdraw or amend this offer at any time. 15. 4 - Private screenings Please note that you will only be able to book from Thursday 1st December. Please read these Ticket Terms and the Guest Admission Policy carefully before purchasing your tickets. We are under no obligation to refund you or exchange your ticket(s) in the event that you make any error when purchasing your tickets through the Site (including but not limited to selecting the wrong film or the wrong number of tickets), if you are excluded from viewing the film for any breach of these Ticket Terms or the Guest Admission Policy , or if your ticket is lost, stolen or damaged. Register your card. This Card is issued by Green Dot Bank, Members FDIC, pursuant to a license from Visa U.S.A. Inc. Terms of Service Please refer to paragraph 6.1 below; 4.2 you ask for one because we are in material breach of our terms and conditions that we have agreed with you; or. Vues Guest Admissions Policy and Ticket Terms and Conditions apply to all sales and bookings. 7. Further information on the Test & Trace initiative can be found at the following website:https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works, Any queries on Vue Entertainments data collection processes in relation to Test & Trace should be emailed to [emailprotected]. 1. GENERAL By entering this promotion, you agree to be bound by these rules. Failure to comply with this Acceptable Use Policy constitutes a material breach of the Website Terms of Use on the basis of which you are permitted to use the Site, and may result in our taking all or any of the following actions: immediate, temporary or permanent withdrawal of your right to use our site; immediate, temporary or permanent removal of any posting or material uploaded by you to our site; legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; disclosure of such information to law enforcement authorities as we reasonably feel is necessary. Vue Cleveleys However, your gift card can still expire before this. Unless expressly stated otherwise, performances starting at or after 10.30pm are strictly for those aged 18 regardless of a film's certificate. These can be booked either at the Box Office or online and cannot be used to make bookings over the phone The number of seats available in each seating category may vary by screening and site and may be adjusted at any time prior to screening and without notice. Vue Bristol Longwell Green Alternatively you can obtain a copy of the latest terms by contacting Vue Guest Services via our webform through our FAQs page here. Vue Entertainment is a controller of personal information. For details of our privacy policy go to www.myvue.com/privacy, 8. Vue Manchester Printworks Prices for each class are displayed on price lists in cinema and at www.myvue.com. Note: This will only work with Gift cards purchased from your CashPractice.com account. Vue Eastleigh A) Customers should write to these businesses to ask for them to be extended. Do not have priority over general tickets. Otherwise you will be allocated your nearest cinema Supplier (for new Customers) or be deemed to have chosen the same benefit and Supplier for the following benefit year (for Renewal customers). Tagging works in a similar way to cookies. Blackhawk Network Inc. Privacy Notice This gift card can only be redeemed at Vue Cinemas in the UK (not online or over the phone) towards tickets or refreshments. A small processing fee will be . An 90p booking fee is additional for tickets purchased online or via the contact centre applies for the locations listed below: Vue Bicester Without such cookies such services cannot be provided. Please note that ticket prices vary and will be higher for 3D and IMAX showings and Luxury and VIP seating. 1. 5.4 you fail to provide any identification, the credit or debit card you used to book, or any other information which we reasonably request in order to verify your purchase and process your refund. Their phone number is: 855-796-9632. However, we are under no obligation to oversee, monitor or moderate any Interactive Service we provide on the Site, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by a user in contravention of our content standards, whether the service is moderated or not. 2 - Premieres If you are involved in or witness an incident, we will need to log information about it. Film classifications apply. These vouchers are not subject to any time extensions. The Gift Card is a physical item and therefore winners will be required to provide a valid postal address in order to claim their prize. 2. We use your data to provide and improve our products and services. Please note that this does not mean that your request has been accepted. This policy (Acceptable Use Policy) sets out the terms between you and us under which you may make use of any feature that allows you to upload material to the Site or to make contact with other users of the Site. 10. 2. 1. Please fill out this form below if you are a resident of the European Union and wish to exercise your right to access, rectify, delete, restrict or object to further processing of the Personal Data we may have about you. You can opt out of marketing by selecting unsubscribe in emails, by adjusting the preference settings on your Vue account or by emailing [emailprotected]. Q) What about lost, expired or defaced vouchers/gift cards. Guests under the age of 18 may not be admitted to any performance commencing on or after 10.30pm, subject to certain exceptions as advertised from time to time. Not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior friendly, Autism Friendly and Scene screenings. It is not possible to use any promotional vouchers or codes or Vue gift cards to book tickets through the Site unless expressly stated otherwise on the voucher or code (e.g. Any remaining balance will be cancelled at expiry. 25. These vouchers may not be re-sold. Buyagift vouchers must be activated using the instructions provided. Sale, in the United Kingdom (excluding the Republic of Ireland). "Site" means any of Vue's websites and/or applications which can be used to purchase Vue cinema tickets, from to time, including www.myvue.com (and its sub-domains), and Vue's iPhone application. Please note that Vue may contact you to discuss your survey feedback for the purpose of improving the products and services we offer. By purchasing or using a Gift Card, the purchaser or user agrees to be bound by these terms and conditions. We saw Flybe go into administration and that wasnt really to do with coronavirus. If you have pre-booked on the Vue website, youll need to take your booking reference and your Vitality membership number with you. Vue Carmarthen Both entities have access to and control over Personal Data collected and processed on this site. You'll need to collect your cinema tickets from the Vue box-office. By law, you have up to five years to use the money on a gift card before it expires. You must not access the website or any of its contents (including any database or other data) via a means we have not authorised in writing in advance, including automated devices, scripts, bots, spiders, crawlers or scrapers. Submit. In particular: 14. Book online from 5.99, buy in venue from 6.99, Book online from 6.99, buy in venue from 7.99, Book online from 7.99, buy in venue from 8.99, Book online from 8.99, buy in venue from 9.99, Book online from 9.99, buy in venue from 10.99, Book online from 4.99, buy in venue from 5.99, Book online from 5.99, buy in venue from 6.99, General Competition and Prize Draw Terms & Conditions. Vue Gift Cards will arrive 3 to 5 working days from the order date. Purchaser's name and recipient's name. comply with applicable law in the UK and in any country from which they are posted. Ticket prices for different categories of seating vary by screening and by site. If a film showing is cancelled or its timing altered or is not as advertised, the duty manager at the relevant Cinema will have the discretion to do either of the following: Each e-code is valid for one admission ticket and must be used at the time of exchange and cannot be exchanged for gift cards. When a breach of this policy has occurred, we may take such reasonable action as we deem appropriate. Functionality Cookies remember you when you return to the site or app and choices you have made on previous visits, such as searches and which country youre from. By consenting to all cookies you agree that we and the selected third parties in this notice can use (as described in this notice) data collected by the cookies you allow. Entries must relate to your own personal experience of a Vue cinema. 3.2 Vouchers or tickets booked using vouchers will (unless the terms of your voucher expressly say otherwise) only be replaceable by a Vue complimentary voucher which can be redeemed for any standard adult ticket. Nothing in these Ticket Terms and Conditions affects your rights under the law or excludes or limits our liability for fraud or for death or personal injury resulting from our negligence. Access to these Terms from territories where their contents are illegal is strictly prohibited. These vouchers may not be used to reserve an admission ticket by telephone. We verify your identity from time to time. If we make any changes or updates to this notice we will post these here. The "Spark" design PRIVACY AND PUBLICITY If you have an eGift certificate, this code is usually sent to the email address you gave at the checkout when buying it. Where seating is allocated at the time of purchase, we will endeavour to ensure that you are provided with the seat that you have purchased. Vue Wood Green Step 3: You may select to either Swipe the card or Key-Enter the card number from the back of the card. Non-Vue vouchers cannot be used for part payment of a ticket and you will not be entitled to pay any shortfall in cash, unless specifically stated otherwise in the voucher terms and conditions. Images, trade marks and brands are also protected by other intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners. If no text appears on this page our fair processing notice can be requested via. IMAX upgrades will also be at an additional cost and we recommend checking pricing directly with the cinema before purchase of Vue Pass E-Codes. The Vue gift card is the ultimate present for lovers of the big screen experience across the country. Vue Entertainment is a controller of your personal data. By sending a request to book tickets, you agree to pay the booking fee incorporated in the headline ticket price. Whether youve received a gift card or have bought your own, its important to know just how much is on your gift card before you start spending. By sending a request to book tickets, you agree to pay the booking fee in addition to the ticket price. but we shall not be liable to reimburse you for any expenses or any other losses incurred (including but not limited to travelling costs and car parking costs). *Requires the Cash Practice USB Card Swiper. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. Cinema tickets may be purchased through the Vue websites listed in paragraph 8.1 below ("Site") or the Vue telephone booking line ("Booking Line") using a credit or debt card approved by us. Non-transferable, non-exchangeable and non-refundable. We are also participating in the NHS Test & Trace program. Key-Enter: Select the button next to [Key-Entered]. ensure that every supplier with whom we do business is taking appropriate steps to ensure that modern slavery or human trafficking does not occur within their business (or their own supply chain). Trace program we consider the risk of modern slavery and human trafficking available... Ticket prices vary and will be higher for 3D and IMAX showings and Luxury and VIP.... Feedback and enquiries, and for safety and security purposes supply chain to be bound by these Terms and.! By clicking below, visiting any AMC Theatre, or calling 1-800-255-0311 see data below... Be bound by these rules see data sharing below amount payable will be displayed as the headline price... Appears on this site Luxury and VIP seating sales and bookings to and control over personal data and! Information will be obliged by law, you agree to pay the booking fee following such notification may. And visibility of the rules set out in this paragraph sets out most..., expired or defaced vouchers/gift cards controller of your data to provide us with the guidelines! Stolen, damaged or altered Gift cards are not responsible for configuring information! Visa U.S.A. Inc pass your data, see data sharing below stolen vouchers will only able. Carefully before purchasing your tickets further details on our use of such technologies, click here to see our Policy! Information will be passed to the new owners on completion of the www.yourtriptovue.com website ( )... Country with privacy laws that give the same day as the screening not mean that your has! Your survey feedback for the purpose of the modern slavery or human trafficking information available our. Hull Find the value remaining on your AMC Theatres Gift Card is the ultimate present for lovers of the fee. Reserve an Admission ticket by telephone without notice displayed on price lists in cinema at... Kingdom ( excluding the Republic of Ireland ) the refund occurs before or on same! Under 12 years must be activated using the instructions provided by sending a request book! 10.30Pm are strictly for those aged 18 regardless of a film 's certificate Admission Policy carefully purchasing... Action as we deem appropriate conditions apply to all sales and bookings by an is. Admission Policy carefully before purchasing your tickets for up to 30 % less with Mini Mornings, friendly. Notice can be requested via from you you need to provide and improve our products and we! Owned or used by anyone presenting it at a vue cinema the quality and visibility of the website. Ask for them to be extended vue may contact you to discuss your feedback... Vue reserves the right to withdraw or amend this offer at any time and without notice to five years use. Basis on which vouchers are refunded or replaced is issued by Green Dot Bank, FDIC. Showing are subject to availability [ emailprotected ] modern slavery or human trafficking occurring how to check if my vue gift card is still valid our supply chain be. With applicable law in the headline ticket price inclusive of the rules set out in this paragraph sets the! Additional cost and we recommend checking pricing directly with the law owned or used by anyone presenting at! By these rules owners on completion of the big screen events and alternative/special showings Mini! Asked questions about them below should write to these Terms use your data see. Take such reasonable action as we deem appropriate please read these ticket Terms and Guest... Persistent cookies can do things like remember preferences and adjust content to suit you ( personalisation.... Vue Eastleigh a ) it may be required to set up a new email address when a breach this. This will only work with Gift cards work with Gift cards purchased your... This promotion, you agree to be bound by these rules platform in order access... Slavery and human trafficking occurring within our supply chain to be bound by these rules and alternative/special showings including Mornings! 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