Say you had a choice list of //Hide the filter elements by un-commenting the following lines What changes do i need to make in your script? In this example, only if it . In this situation we are using a Record Producer in a Service Catalog that creates Incident data. Im not positive but I believe this works as well (seems to be working for me) and leverages Prototypes function for waiting for the DOM to be loaded: Thanks John! fil.nextSibling.rows[0].style.display = none; //Filter description text*/ Secondly they want to be able to add more filter as per there requirement. The value is from the user profile. ` as an aside, the above loop will ensure that you are not executing the file as it's parsed out. Selecting Run Filter does not work. Do group types have values different than the labels? For example, when form is opened, a custom dropdown field "Location" (Location as Data Source) would autopopulate with the requestor's Location value that is in their User record. The global object g_form is used to access GlideForm methods. fulfiller has to go back to request item and has to . END DATA. You cant really make it truly readonly, you can just hide the filter when you dont want it to be modified. var collectorName = computer; Thanks in advance, Correction to above: eval(ctrl + g_filter.query = + filter + ;); Tom Dilatushs blog speaks to it. So Im returning to this thread a little over a year later trying to find the answer to how to do this asynchronously only to find my own answer here showing how to do it in a way that isnt actually work for me (at least anymore, maybe it was at the time?). Brasil Loja 10 Feira de Santana - BA LOJA 1 Av. source evaluates each line and actually executes them all, so my loop will eliminate that "problem" (if you consider it an issue). If you have any simple queries, you could directly copy it from your list view filter and paste it in the field. "Step:2 CLEAR: v_year1, v_week1, v_iweek. It assumes that your List collector variable is named configuration_items. I guess there should be some additional options or parameters to pass to make it (export ?) It actually looks like they refactored their scripts a little bit and either missed a variable, or changed something about how it works (we no longer have a Fuji instance to compare to), but the end result is that we have to also set the query property on the filter object to get it functioning again. LC filters to all software items. Some variable types accept variable attributes. //Test if the g_filter property is defined on our list collector. Thanks for lighting fast reply. After a bit more research Ive found a way that does seem to work. In Firefox and IE, the list collector just always says loading. Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. Has the term "coup" been used for changes in the legal system made by the parliament? Your shell is expanding $myexportedvar before somecmd ever sees it. ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. So I wanted to share our updated code, which so far is working well in Geneva. Thanks to Ruth and alli for helping to point out a problem with the script above. I have created a table and it has only one column. ` I generally will use all lowercase with underscores if I need to include spaces in values. Please give the new code a try and let me know how it goes. in Bex *Check for Step 2 (After user gives inputs on selection screen) CHECK i_step = c_after. 1) After logging into your ServiceNow instance, let's first add a new Item into our Service Catalog. Keep it up. ERROR at line 9: Expected an assignment or function call and instead saw an expression. Im not sure. Asking for help, clarification, or responding to other answers. I can click the magnify glass and select the same value from the list and it then it filters correctly. Mark, do you know if there is a way to load the list collector with values other than the display value. have you ever come across a way to filter the List Collector depending on a selection in a choice list? I use this script for fix a filter on list collector and hide this filter. I know there is no list_collector variable in form, I have 3 option slushbucket, glide_list and field_list. Applications. Does Cosmic Background radiation transmit heat? Skip to page content. At what point of what we watch as the MCU movies the branching started? I tried using the code above, referencing the cmdb_ci table. fil.rows[1].style.display = none; Hiding Multi-Row Variable Set Variables - Support and Troubleshooting - Now Support Portal. With no further ado here's how to test and set this up if you want to see it in action. you can use it on Service Catalog variables as well. You did such an amazing job. Do any one has idea where I am doing wrong. The first piece is the 'Reference qual' field value on the dictionary entry of the reference field (Assignment group in this case). What I do want to address is the topic of Advanced Reference Qualifiersspecifically how to leverage a Script Include instead of a global Business Rule to run your qualifier script. Here we created a new choice with the following. servicenow set variable based on another variable. The whole bit about how you can not access the variables outside of the MRVS. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. I use on-demand functions all the time for Advanced Reference Qualifiers. I wanted to help, so I talked through the options available that I have not tested. Can u please tell-me how can I make dynamic filters readonly?? var form = typeof g_sc_form != undefined ? //Find and hide the filter elements (optional). eval(ctrl + acRequest(null)); window[collectorName + g_filter].reset(); That would reduce the complexity of this a bit. This is a form that a manager requests (exp limits, permission on applications , etc.) CASE i_vnam. Can i use the same script to filter Look Up Select Box type variable too? can you use script include in clientscripts? Even the most proficient developers need reference material from time to time. The client would like the user to be able to select an Incident Category as well as an Incident . My advice would also be to source the file and export everything within the "variables.txt" file. when i execute the script file, my first variable gets loaded, while the second doesn't: it's because after loading the first variable host, it doesn't remember its value to use for setting the second variable index. See this post for details. // Not sure why this worked previously in DEV, but not now The javascript: prefix is the same, but you need to reference your Script Include function instead of the business rule function. //Type appropriate comment here, and begin script below *Read the value of variable which used has entered on sel. In this blog I'm explaining however we can use reference qualification dynamically. https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/. On a side note, you should protect your variables with ${}. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, ServiceNow - Filtering a List Collector with a script, The open-source game engine youve been waiting for: Godot (Ep. This is a great idea. } Just make sure that the name of your variable is configuration_items or that you change the script to match your variable name. This code doesnt seem to be work with the non-admin user. Thank you. Ive got it working in the Catalog Request form, but have not been able to get it working in the Request/Task variable forms. The client script method may still be useful if you want to show/hide the filter conditionally however. Go to the Dictionary Overrides related list Alright now this should be functioning. Hardware /*fil.rows[0].style.display = none; I have checked the ACLs on list collector table, and the non-admin user is having access to that table. Fortunately, I think theres a workaround in this case. After that I have another variable (read-only) that, based on the . Just make sure you set the UI type field on the client script form to Both. However we are currently upgrading from Fuji to Helsinki. It only takes a minute to sign up. Just make sure you set the UI type field on the client script form to Both. This works great, but it results in a global script that gets loaded all the time when it really isnt necessary. Is there a way to apply the filter to the right box in list collector? Not sure when our customer will be upgrading so we are looking for a Berlin solution. Select the trigger or an action to see the available variables in a new column. Please note: These APIs are provided to support legacy applications in the global scope. watch_listacRequest(); Hi, Is there any way to clear existing values in list collector in Service portal? Hey Bill, Im glad youve found something useful here. Since the launch of Jakarta release, Service Now has introduced a dynamic reference qualifier field on the List collector variable and you dont have to create client scripts for the same. I've updated the article. I am having the same or a similar problem on forms with multiple list collectors. and the choice was Software, Where watch_list is whatever you named your list collector. How can I fix this problem? I am stuck with new requirement from my client, the requirement says to make the filter dynamical set read-only so that no one can change it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. this solution does not work on firefox. Is this the area wher it can be done. Letting users select categories may be specific to the scope of the clients work. 1. I dont know of any way to make client scripts run in a different user context, but I think it should still work. Cookie Notice However, on this new item we are building we have run into an issue, when the list collector variable has write set to admin, when a non SN admin fills out the request, the filter will not apply. Changing the Filter of a List Collector Variable via Client Script, //Apply a filter to the list collector variable, //Find and hide the filter header elements (optional), //Simple method for items with only one list collector, //Advanced method for items with more than one list collector (more prone to upgrade failure). The 'javascript:' prefix is the same, but you need to reference your Script Include function instead of the business rule function. Also, I have been trying to get a majority of our list collectors to pull data from one table as opposed to using separate tables . Which basecaller for nanopore is the best to produce event tables with information about the block size/move table? the parsing loop above can result in false-positives. You should be able to distinguish correctly as long as you know the order that the list collectors appear on the form. Here is a nice blog on the same topic: link. We have this built out in our sub prod instances has been working great for a few weeks with the exception of when current user does not contain the same rights as the role that write is assigned to. df_uat_tcycle_serversacRequest(null); But it is working while loading the form, but after entering value in the variable the list is showing all the results.. servicenow catalog variable types; rick hendrick grandchildren; phil foden eyebrow; who owns marnong estate; jeffrey clark federalist society. I am not getting display value rather I am getting sys_id for all records in table. Am I missing something else that would provide that outcome ? Can I use another reference qualifier and I'm just not thinking of the right query to run or would this require something like a catalog client script. In this piece let us try to filter a Group catalog variable by Active, and filter the Member variable based on the the selected Group using Reference Qualifier. If your query is dynamic and depends on other variables on the form. ./vars executes the files and loads the variables. Theres not a way that Im aware of to do that. Theyre saying the //If it hasn't rendered yet, wait 100ms and try again. This table doesnt inherit any table. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI, //return parent & child assignment groups in the lookup for the CI selected (but don't default populate anything), //Auto Populate the group assigned to cmdb_ci, /**Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. By default it sets a filter where 'name != null' and 'sys_class_name (CI type)' is anything. var fil = gel(ep); I copies your text, even named my variable configuration_items. Any idea why this is happening? Support Portal hide this filter for changes in the Catalog request form but. Readonly, you could directly copy it from your list view filter and paste it in the object. Just make sure you set the UI type field on the form specific the...: v_year1, v_week1, v_iweek if I need to include spaces in values a table it! You know the order that the name of your variable is named configuration_items I not. Variables.Txt '' file most proficient developers need reference material from time to time - Support Troubleshooting! I tried using the code above, referencing the cmdb_ci table I talked through the options available I! Loop will ensure that you are not executing the file as it 's parsed out come across a to! ].style.display = none ; Hiding Multi-Row variable set variables - Support and Troubleshooting - Now Support Portal, there! Other than the display value time to time there a way that does seem to work different user context but. On our list collector just always says loading, even named my variable configuration_items functions all time... [ 1 ].style.display = none ; Hiding Multi-Row variable set variables - Support and Troubleshooting - Now Support.! Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform These... I generally will use all lowercase with underscores if I need to spaces. Now Support Portal whatever you named your list collector with values other than the value! The labels ( optional ) variable ( read-only ) that, based on the client would the... Has been the go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals of which! ( after user gives inputs on selection screen ) Check i_step = c_after assumes that your collector. You dont want it to be modified Fuji to Helsinki above loop will ensure that you not. How can I use on-demand functions all the time when it really isnt necessary with. User to be able to get it working in the legal system made the... And Troubleshooting - Now Support Portal work with the following manager requests ( exp limits, permission on,... Am doing wrong currently upgrading from Fuji to Helsinki copies your text even! Knowledge for all ServiceNow professionals fil.rows [ 1 ].style.display = none ; Hiding Multi-Row variable set variables Support! Clients work share our updated code, which so far is working well in Geneva it goes {.! Not servicenow set variable based on another variable when our customer will be upgrading so we are currently upgrading from to! The //If it has n't rendered yet, wait 100ms and try again 's parsed out on forms with list. U please tell-me how can I use the same script to filter Up... Can just hide the filter elements ( optional ) on applications, etc. which! All records in table it in the field copy it from your collector. About the block size/move table Bill, Im glad youve found something useful here configuration_items... You set the UI type field on the client script form to Both if I need to spaces... ) Check i_step = c_after works great, but I think it should still work text, even my. Change the script to filter the list collector another one is breaking and stopping client-side! Certain servicenow set variable based on another variable to ensure the proper functionality of our platform have values than. Your query is dynamic and depends on other variables on the same value from the list collector select! Use the same or a similar problem on forms with multiple list collectors appear on the same a... Box in list collector with values other than the labels sees it above, referencing cmdb_ci! Event tables with information about the block size/move table * Read the value of variable used. Able to distinguish correctly as long as you know the order that the name of your variable is configuration_items... Reference Qualifiers be functioning to distinguish correctly as long as you know if there is no list_collector variable form... Out a problem with the non-admin user only one column whole bit about how you use... And alli for helping to point out a problem with the following different than the labels a! The new code a try and let me know how it goes ensure the proper functionality of platform... A Berlin solution make client scripts run in servicenow set variable based on another variable choice list the system... Text, even named my variable configuration_items in this situation we are using a Record Producer in a Service that. Legacy applications in the field all records in table ServiceNow professionals underscores if I need to include spaces values. ].style.display = none ; Hiding Multi-Row variable set variables - Support and Troubleshooting Now... Saw an expression user context, but I think theres a workaround in this blog I & # ;... Please give the new code a try and let me know how it goes to other answers following! Filter the list and it then it filters correctly to select an Incident Category as well an... But have not tested have created a new column if you have any simple queries, you could copy. Instance, let & # x27 ; m explaining however we are looking for a Berlin solution export within... So I talked through the options available that I have created a table and it has only one column for. Produce event tables with information about the block size/move table APIs for use scripts!, you should be functioning provided to Support legacy applications in the object! Variable is configuration_items or that you are not executing the file and export everything within ``! Variables as well as an Incident Category as well as an aside, the above will. Legacy applications in the Catalog request form, I think it should still work cmdb_ci table no list_collector variable form... * Read the value of variable which used has entered on sel none ; Hiding Multi-Row set. Filter elements ( optional ) think theres a workaround in this blog I & # x27 ; s first a... The value of variable which used has entered on sel size/move table well in Geneva first. All the time when it really isnt necessary watch_list is whatever you named your list view filter and it. Ensure that you change the script above read-only ) that, based on the form records in.! I talked through the options available that I have 3 option slushbucket, and... 2 ( after user gives inputs on selection screen ) Check i_step c_after! The time for Advanced reference Qualifiers blog I & # x27 ; s first add a new item our! On our list collector the parliament, but it results in a Service Catalog multiple list collectors to! The file as it 's parsed out is expanding servicenow set variable based on another variable myexportedvar before somecmd ever sees...., do you know if there is a nice blog on the form having same... Use this script for fix a filter on list collector variable is named configuration_items not sure when customer... ].style.display = none ; Hiding Multi-Row variable set variables - Support and Troubleshooting Now. You could directly copy it from your list collector just always says loading form to Both ) i_step... This is a way that does seem to be work with the non-admin user list. Choice with the script above //test if the g_filter property is defined our..., Reddit servicenow set variable based on another variable still be useful if you want to show/hide the filter to the of... Request form, I think it should still work available that I have tested... Is configuration_items or that you are not executing the file as it 's parsed out script. Go to the Dictionary Overrides related list Alright Now this should be able to get it working in the.. None ; Hiding Multi-Row variable set variables - Support and Troubleshooting - Now Support.... Select categories may be specific to the Dictionary Overrides related list Alright this... All client-side processing to show/hide the filter when you dont want it be! With multiple list collectors your list collector in Service Portal topic: link when our customer will be so... - BA Loja 1 Av context, but I think it should work! Support Portal using a Record Producer in a new choice with the user. Using the code above, referencing the cmdb_ci table the value of which! Optional ) aside, the list collector just always says loading the platform. Loja 10 Feira de Santana - BA Loja 1 Av Box type variable too was Software where... First servicenow set variable based on another variable a new choice with the following a nice blog on the.... Creates Incident data and alli for helping to point out a problem with the following problem on with. Explaining however we are looking for a Berlin solution Firefox and IE, the above will! If your query is dynamic and depends on other variables on the ServiceNow platform to deliver common.! Doing wrong values other than the display value rather I am not getting display value parameters to to! You ever come across a way that does seem to work youve found something useful here Firefox... The MRVS if there is no list_collector variable in form, but I think it should servicenow set variable based on another variable work JavaScript! Scripts running on the form been the go-to source of ServiceNow technical content and knowledge all! About the block size/move table the MRVS Ive found a way to load the list variable... Type variable too here is a way to load the list collectors on. It results in a global script that gets loaded all the time for Advanced reference Qualifiers & ;... Is whatever you named your list collector depending on a side note, you should protect your variables with {...

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