Thank you. Overall a great experience. They'll use your insight to improve the tour for future guests. Tour guide, Natalie Riegel, was wonderful, friendly/helpful/organized. Niagara Falls & Erie Canal Locks were favoritebut, all was fabulous. With famous attractions like Times Square, Central Park, the Empire State Building and Yankee Stadiumto name just a fewNYC packs more to see and do into one compact area than any other place on earth. Our tour guide was attentive to all 40+ of us taking into consideration those who might be mobility impaired. It was a good trip EXCEPT for when we arrived at the Sheraton Hotel in New York about 5 pm after a long flight and were very tired and then we were told our room would not be ready until 10 p.m. That is unacceptable!! Great attractions. Could have done better on my own. The play ***** Boots was great. Should have allowed more time at each of these sites. Excellent service! Visiting the Statute of Liberty and Ellis Island. Felt safe! Tourism in New York City includes nearly 47 million foreign and American tourists each year. According to Travel & Leisure magazines October 2011 survey, Times Square is the world's most visited tourist attraction, bringing in over 39 million visitors annually. No Blackout Dates or Restrictions. Local tour guide, Susan, was friendly, courteous, and very helpful. We were totally pleased with the detail and organization of the trip. I ended up taking a lyft from after waiting 2 hours. Tour Includes. The User ID and Password you entered is not recognized. Everything was outstanding. Also shows and 5 meals were paid for which made it really nice. We were the best tourist ever !!! We have a variety of adventures that will take you down the streets of New York City and astonish you with the vibe of New York City. LICENSED NEW YORK CITY TOUR GUIDE, PHOTOGRAPHER & WRITER<br>Licensed New York City Tour Guide providing walking and bus tours of New York City for 10+ years. Our guide, *personal details removed by Feefo*, was wonderful. A few of our most popular routes in New York City include: Washington to New York Bus Philadelphia to New York Bus Baltimore to New York Bus Toronto to New York Bus Then we contacted Lyft because we were tired and so hot waiting both in the luggage area and then garage as directed by people on the phone. Receive Our Emails, MORE If you need to cancel, there's no obligation. Your comments will be reviewed by the Product Design Team so that the overall touring experience for our guests can be improved. We had to find our own way to our hotel.The tour manager was excellent throughout the trip (heals re-embursed us immediately for our taxi fare) but can only be commended for his help and advice throughout the trip. sadly the transfer after two hours in immigration was the worst we have ever had, he wanted to charge us waiting time, was constantly texting on his phone almost crashed twice, then his kids rand and were shouting on the phone poor indeed, but not collettes fault. Ellen's Stardust Diner was so much funthe tour of Central Park was beautifulthe 9/11 Memorial was very emotional. Children younger than 5 tour for free. This is our way of showing how much we appreciate the hard work that group leaders do. Tour leaders receive two complimentary trips per 40 passengers. Gave walking directions back to hotel." In order to take this nice tour, we were forced to pay a lot of money for four (4) seats to two Broadway plays we had no interest in going to (we went to one, but we did not go to "Waitress" (not a play for a wide audience)). Diamond Tours trips include All Breakfasts (except on the day of departure) and most Dinners. Space is on a first come, first served basis. On the third day of this trip I suffered a mild stroke. We loved the trip, and have too many favorites to name. Sign up for free and earn commission on every booking by registering as an accredited TourRadar Agent. I had wonderful comments from all the people on the trip. Organization, beginning to end was seamless. You dont want to miss a thing, so walking and standing for longer periods of time (1-2 hours) isnt a big deal. Phil was top notch leader. Service was excellent. P.S. It was nice to have some free time to see sites that werent included on the tour. Would not travel any other way on a bus trip. The Tour Manager was so helpful; the hotel was well located. Excellent Service, accomadations,variety of excursions, Personnels knowledge of areas visited, and even our fellow travelers were fun and up for any adventure. Paul and Bing were warm and professional. The New Amsterdam theater was fascinating! Enjoy peace of mind knowing that we will get you there safely. Your comments will be used to enhance this tour for our future guests. with at least 54 seats that are restroom and video equipped. Shows selected were above our expectations, Second show that we saw was Jersey Boys. Our whole experience was wonderful. The transfer service at both airports, going and returning, was fabulous. This is my first trip that I have booked with Diamond Tours, and I now have others asking me about your tours. you as a company can do better than putting us in the back of the plane. NY arrival good with tour guide very welcoming at hotel. Very good restaurants. our FAQ's Page or Contact Us directly. Initially I had no problem with this and was OK with the change but then I realized there would be no opportunity to go to any of the morning shows that I would like to have attended. Loved it! Exploring South Africa, Victoria Falls & Botswana. Our group did not have their papers with info and tags and had to make other arrangements to get them. It was a well planned, well balanced tour. Any Reason, Every Tour. We're sorry to hear you had an issue with your arrival transfer. Charleston, SC . Beautiful on Broadway, location of hotel, quality of out trips, Liked all the siteseeing and shows plus the sites we visited. We saw everything we wanted to see the first time in NYC. My highlight of the tour was getting up close to the Statue of Liberty. Vary the trip to include other sites such as Brooklyn, Intrepid, museums, Central Park. This was why one of the main reasons we chose the tour. Questions? This tour was ideal for us because it gave us plenty of time to do our own thing (additional shows and museums). I was disappointed that the tour did not include such sites as the Empire State Building, Grand Central Station, the UN. page ? New York City, were able to see everything on our list except Ellis Island, we did take a ferry ride to Statin Island so we saw it but ran out of time before we actually went to Ellis Island.Our tour guide was excellent A supervisor from the Guest Relations Team will be reaching out to discuss your feedback. 9/11 memorial, Ellis Island and Broadway shows were fantastic. I will always remember the ferry ride to the Statue of Liberty and to Ellis Island. Each knew the area they were responsible for & gave us excellent info on each location we went to. I love NY and would like to do a return trip in the future. On the trip back from Ellis Island when we got off the ferry we could not find our tour guide. Our bus to New York City takes you directly to at the intersection of 7th Avenue and 27th Street, just a few blocks from Penn Station. Well planned. Niagara Falls, of course. The trip was a perfect match between scheduled time and free time to explore the city. Our Tour Manager, Jay Fehan, was exceptional. Would recommend Collette to friends and family. Please accept our apology that it was not up to your standards. It is a unique experience to see the photographic records of how a nation was populated in its infancy. The restaurants were excellent! Especially in a busy city such as NYC. We cant wait to welcome you to New York City! 2019 Starr Transit Inc. All Rights Reserved. Hit most of the highlights. 911 site and tour; could have spent more time there. Tour should have been one day longer. Tour was excellent. Get to know the people around you and enjoy traveling together to new experiences. Our driver home from our airport was friendly but weaved on the road so much so it caused concern to myself and fellow travelers. they were good but needed more time at places. This was $60.00 for a few blocks to hotel. The other restaurants were fine.. it was nice to have several choices. I've been on other Collette tours and they have all had good tour Managers, but I'd rate Mark #1. I enjoyed Central Park the most. Most memorable however was the 911 museum. Hotel Location! The Broadway shows were thrilling to me, and weaving thru the streets in that big bus was fascinating-loved the 911 memorial and going to the Metropolitan Museum. All Rights Reserved. Tour guided did her best under the rules she was given. Charter Bus group Trips to Bronx. West Point, we had a very good tour guide there and saw all of the points of interest. Sit Back in Comfort and enjoy the ride on our safe, Luxury Motorcoaches which offer reclining seats, Restrooms, and Windows offering panoramic views. Travel Protection Plans , It was not clear that the tour manager's responsibility was to ensure that nobody got lost rather than to be a tour guide. Thank goodness our Tour Manager was great. If you're looking to travel in luxury without a single worry or concern (besides, "why didn't we do this sooner?"), you are wise to be researching bus tours. Our tour guide was excellent.We visited places I really wanted to see. Lots to see. Included all that and few other things. This is the fourth group trip I have taken on Collette and all of them have been excellent. It may not have been Collett's fault. Cost $60 city residents, $65 non-residents- Registration begins April 1 st. To register call Pat Johnson 845-481-7332 or online www.kingstonparksandrec.org. UNITED airlines was poor, probably worst of any airline we have ever used, including budget airlines !! Tour guide or manager was excellent. //
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