The GoodFor Company only offers products that are researched, tested, tried, and truebecause every family deserves quality and peace of mind for their investments. Luckily, most leaks happen due to errors in the installation, so they are quite easy to fix. This usually happens due to a lack of overflow or clogging. Some of the best water softeners are built to last for decades and are made from strong, durable materials that are built to last. See The Best Rated Water Filter Pitcher People Are Going Crazy Over! Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. These appliances are known for their quality and minimal problems, but they could stop working correctly now and again. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. We may earn compensation from some providers below. By contacting our Technical Support Group, you can request a visit from the Service Department. Download the general sales terms and conditions. Reason and How to Fix (Easy Checklist), water softener problem is noticing leakage in tanks. As a leader, we refuse to sit quietly. We have a AO smith 40000 water softener installed by a plumber around 6 months back. Smith Water Products Company B.V. All Rights Reserved. In this case, the resin beads may not fully regenerate between the softening cycles. 1. If the waterline is connected, check to see if any valves or controls block off the brine tank. This valve is the source of water for the softener. Our Technical Support Group can help yousolve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. We never tested for water hardness before and tested today. Tanks. Please fill out the form below. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is time to go for the troubleshooting. You obtain high levels of energy consumption and efficiency. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. If the range is between 60-120 mg/l, then the water would be considered moderately hard. Lack of expertise leading to wrong programming. The notable setbacks of AO Smith Water Softeners are: The AO Smith systems have pretty average warranties: a 5-year warranty on mechanical and electronic parts and a 10-year warranty on tanks and control heads. Why showering with a filter will remove 99% of containments that give skin irritation and leave you feeling cleaner/softer. $75/mo suggested payments with 6 month special financing. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . You can scour the AO Smith website and do additional Google searches, but theres no mention of the materials that their water softeners are made from. The first step to solving the issue is correctly identifying the cause. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. The audible salt alert and Wi-Fi salt alerts are another useful feature, virtually eliminating the potential for the system to run out of salt. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). I have unplugged/replugged the unit a few times.. Also, when the salt level is low (or at least once a year), check for a crust of . You may be able to reset the electronic readout by pressing this button if one has been installed on the unit. The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. Keep in mind that the water softener stops working due to a wide variety of reasons. We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. No electrical power. Why Does My Softened Water Have a Salty Taste? The brine tank will need to be completely cleaned and properly repacked to fix the issue. The second reason is the salt bridging or salt mushing. Your email address will not be published. Thanks for the info about water softening. Check your brine tank to ensure that it contains enough salt. Monday-Friday: 8:00 am to 10:00 pm EST An AO Smith water softening system typically regenerates every 10 to 14 days. Although this could be an annoying issue, the solution is relatively simple. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. Beyond office hours a message can be left via the telephone system. Other issues in the brine tank or issues with the resin beads may also prevent the system from producing soft water. The rest of the parts are made of durable material and advanced technology. How Durable Are AO Smith Water Softeners? Does this mean wed recommend AO Smiths water softeners? This efficient feature helps you to save water, salt, and energy. Together with you they will schedule a visit. What we sell is far beyond what Lowe's sells. Therefore, having water hardness test kits available is always useful. To reset the unit, remove the transformer from the power outlet, then let . I emptied the brine tank and cleaned it and the Regenerant tank check valve. Your soft water demand may also exceed your systems capacity. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. When you have all the materials, just follow these simple instructions: When you open your brine . Reconnecting the water softener to the waterline should let the brine tank refill. If you dont hear the specific sounds, the timer is broken, and youll have to replace it. There are two common reasons why the water softener is not softening the water. Download the general sales terms and conditions. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. Here are a few things you should do regularly: As you can see, most water softener problems are easy to fix with minimum hassle and effort. Clogged brine tank. Press SAVE, then press back until youre taken back to the main menu. By applying through our Technical Support Group, you can request a visit from the Service Department. Create an account to follow your favorite communities and start taking part in conversations. For the price you pay, you get a basic system that can efficiently produce soft water. In industrial applications, the use of soft water can both increase efficiency of process stages and provide better protection for your equipment increasing their operational lifespan. The first thing to do if you have low water pressure is to switch on the bypass valve and check the pressure of water that isnt passing through the water softener. Here are some of the most common issues that may occur. Save my name, email, and website in this browser for the next time I comment. Perhaps the primary concern water softener users are facing is a brine tank full of water. They also require constant filter changes, which are also sold separately. As an Amazon Associate I earn from qualifying purchases. Thanks! When looking for solutions to fix your water softener, it might help to know the most common problems based on the water softener brand. AO Smith only offers a six-year warranty on its products. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. Your email address will not be published. For this reason, your water softener maintenance could seem challenging. Together with you they will schedule a visit. Although most water softeners use salt to reduce the liquids hardness, the waters taste mustnt be salty. Of salt to regenerate. T: 0212 444 1646 My channel and I assumes no liability for anything you choose to do to your personal property or belonging, during, before, or after watching one of my videos or utilizing the content from this web site.All DIY repairs or modifications you perform are made at your own risk. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. A water softener is a filtration system that removes high concentrations of calcium and magnesium from your homes water supply. Defective timer. Thats it. Too much water also stops the softener from doing proper recharging. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. You should end up with about 2.5-inch of water in the tank. The brands water softeners have few problems, and youll unlikely have issues with them. Instruction manuals. A salt bridge is a hard, crusty formation on the surface of the salt level. (Complete Guide). Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. Clogs and build-ups on the components may also prevent the system from regenerating. Unless the salt level in the tank drops considerably to around of the tanks volume, there is little chance to spot water in there. Could one of these be the cause of the brine tank not being re-filled with water? The system is too small: Improper sizing can cause low water pressure. Use the SET button to adjust the settings. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. Don't know your product name or model number? Often, you might be simply using too much salt. Smith reserves the right to make product changes or improvements at any time without notice. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. Without the timer, the machine will never know that it must run its cycle. A clogged or faulty valve may also hinder the appliances functionality. You can check this by opening any faucet that is near to you. First, the control valve is set incorrectly. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. Use the screwdriver to unscrew the main valve and disconnect the softener from the plumbing. To fix the issue, replace the resin beads and flush the entire system to remove any beads blocked into it. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. AO Smith water softeners are good systems, but they dont blow us away. Ill make the call to the expert to solve the issue and install a new water softener at my grandfathers property. Next, check the system for clogged debris and clean it. So, it is essential to reduce the time between the regeneration cycles. Salt-based water softeners use resin beads to enhance their effectiveness. Water Softener Is Not Using Salt 5. Measure the resin in the tank to determine how much resin you need. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? Does it recharge on a schedule? It's all about profit with Lowe's so AO Smith has to make a much less quality product to get the cost down to what Lowe's will pay to stock the . Learn More. Also, if required, change your broken brine tank float switch. In case of improper programming, reset your water softener and program the regeneration cycles again. Sticking Brine Float. Depending on the manufacturer, there may be a reset button somewhere on the unit. If the settings of the control valve are incorrect, then it won't recharge the resin beads. Required fields are marked *. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Check and clean the air valve. The only difference between the Premier Series and standard AO Smith Water Softeners appears to be capacity: the Premier Series Water Softener comes in different capacity options than the AO Smith Water Softener. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. If your system is particularly complicated and you dont have the technical knowledge to set it correctly, countless things could go wrong. Wondering what to do. Youre best looking for a salt-free water conditioner or electronic descaler if you want to avoid as much maintenance as possible. Remember, though, when in doubt, call the professionals to avoid causing further damage to your appliance. Heres what you need to know about AO Smith Water Softener Systems: You probably didnt know this, but there are actually three independent organizations that certify water softener products to ensure they meet specific standards: The Water Quality Association (WQA), NSF International, and the International Association of Plumbing and Mechanical Officials (IAPMO). Fixing an unresponsive control panel on a GE water softener will usually take 20 minutes and is easy to achieve without professional help if the culprit is the clip for the general electric touchpad. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.b. Common Water Softener Problems 1. Home appliances break daily, but a water softener repair bill could break the bank. Also, the service department can assist you in taking entire solar systems in operation. var intYear = dteNow.getFullYear(); And without recharging, the water softener wont provide you with continuous soft water. Brine Tank Water Too Low 6. Heres how to fix them. They do this to ensure repeat customers for a larger revenue stream. Call our technical assistance hotline at 877-214-7912. So, never forget to check that hard salt crust. YouTube LinkedIn Twitter Facebook. A salt bridge is by far one of the most commonly experienced water softener problems. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. Control head program wheel, not rotating. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Innovating for Tomorrow. Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. A.O. AO Smith Water Softener Reviews (Read Before Buying! Your email address will not be published. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. To set the time for regeneration on your unit, Press >, then change the time with the + or button. I am having water problems right now. F: 0212 494 4795 As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Once in a blue moon, the motor of the water softener fails. Before concluding, check the cables and make sure they are not damaged. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. smith below:https://youtu.be/cDkADhlbw6IA.O. Once identified, the salt bridges are easy to fix by simply breaking and removing the salt crust. Introducing A. O. Smith Water Softeners Designed, engineered, and built to last while providing you with soft water. Err 3 can be caused by a faulty valve, motor, or switch. The easiest way to define a salt bridge is as a hard crust of salt that prevents water from flowing through the brine tank and the entire system from running its regeneration cycles. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. The concentration level is measured in ppm or mg/l. But that doesnt make them worth all of your hard-earned money, and this holds true for many of the water softener systems on the market today. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. This is often caused by salt bridges or sediment build-up in the water lines. The brands main issue is too much water in the brine tank. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. Resetting the Unit. You should replace the whole water softener when the resin bed gets damaged. Turn the bypass valve back to the Service position. Salt Bridging. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. This makes for a useless system unless you identify and fix the problem. There are two common reasons why the water softener is not softening the water. Closed valve: While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. smith below:https://youtu.be/cDkADhlbw6IA.O. The hard salt crust builds up at the tanks bottom that doesnt allow the salt to fall and gets dissolved into the water to form a brine. Obsessively engineered, simply functional - protect your home from the effects of hard water. Reason and How to Fix (Easy Checklist). Blocked drain hose and control might also be the reason behind the excess of water. And when the scheduled time comes, it begins to make the water soft. Water Softening Systems Disinfection Systems Ultraviolet Sytems Ozone & Dosing Injection Systems Waste Water Treatment System Grey Water Reuse System Magellan Series Pump & Booster sets UV Technology Ion Exchange Technologies Customer Service Technical Support Report a problem Spec Sheets User Manuals Video Certificate Dealer Dealer Entry The company was founded in Wisconsin in 1874 and currently has 24 locations and multiple manufacturing facilities worldwide. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. Save my name, email, and website in this browser for the next time I comment. If the system dies, the most probable cause is a motor failure. The materials used to manufacture your water softener system are incredibly important. If it is, then readjust its position to allow the unit to drain properly. If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. (Browse for new timers at Amazon) Reset the timer. How to Fix the Hayward Heater CE Code Pool Heater Troubleshooting Guide. Ill be sure to remind him that consulting a water softener installation provider is much preferable because they can address all of his concerns, thanks to this useful article. When hes not working, Andrew enjoys spending time with his daughter. Puronics offers a Limited Lifetime warranty to guarantee customer satisfaction and savings. Support Documents for All Water Heater Models | A. O. Smith Search For Support Documentation For Your A. O. Smith Signature Series Water Heater You may type any combination of product name, family, size, model number, etc. Cafe, Kitchen and Restaurant Applications. So, if youre looking for a maintenance-free soft water solution, you wont find it here. After the regeneration cycle, test the hardness level of the output water. Set the water softener on bypass mode to prevent water from entering it. Just got mine installed yesterday and the hardness is the same. If the hose is not clogged, try to reduce the salt dose you use. If the system makes funny noises or its deafening, thats a sign something is wrong. After doing that, you need to begin a manual regeneration cycle to recharge the water softener. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Lets delve into it. Unidentified, a salt bridge can eventually break the system. You can do it. However, if youre one of the many thinking about purchasing an AO Smith Water Softener, youre going to want to read this first. Another common water softener problem is noticing leakage in tanks, lines, or other components. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. Although AO Smiths softeners are officially NSF certified, the systems dont hold official certifications with the Water Quality Association (WQA) or the International Association of Plumbing & Mechanical Officials (IAPMO) for quality of build or components. Mine is the AO Smith 45000. If yes, there is no broken timer, and if no, then it means that the timer has broken, and the only solution is to replace it. Have you tried turning this setting up? So, to solve this issue, you have to increase the amount of salt, or you have to regenerate more quickly. The grain capacities available for the AO Smith Premier Series Water Softener are: Our verdict:AO Smith Premier Series Water Softener is just another take on the standard AO Smith Water Softener, but with two different grain capacity options. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. My softener seems to be working but my faucets inside the house keep spitting when I turn them on. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. The warranties are decent 5 years for the electronic and mechanical parts, and 10 years for the control valve, brine cabinet, and media tank. We never tested for water hardness before and tested today. The softner has a setting for starting hardness. If the concentration is below 60 mg/l, then the water is soft. Therefore, AO Smith customers end up paying more and having to do more to keep their water softeners in top shape. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. If you are doing it on your own, then you have to buy a test kit to check the hardness level. Perhaps not. About A. O. Smith . By doing this, your system will be recharged the following day or night. Altered timer settings due to power failure. Common Culprit #1: Rotor Valve. Find the right water treatment products for your needs. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. Smith 40000-Grain Water Softener System. For the second reason, we have discussed the salt bridging earlier. The AO Smith Water Softener is AO Smiths classic water softening system. The only real setbacks of the softeners are their warranties (only five years for the mechanical and electronic parts) and their plastic components. Otherwise, ask a professional to install and set up your unit. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. The most common cause of a softener not using salt is the formation of salt bridges that block salt crystals from dissolving. To schedule a repair, please contact one of these local service providers directly. Once detected, you will have to either fix or replace the component. None of the buttons work (nothing changes on the screen when I press). A. O. Smith. Puronics IS an all-in-one water softener system. Water Heater Expansion Find the right water heater for your needs. bypass is turnoff and water is flowing into water softener. Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. It is necessary for you to test the hardness level of the output water. If it is there, break it. Your email address will not be published. After this process, the saturated resin must be regenerated with a time or flow controlled regeneration procedure. Expansion & Pump Tanks. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. 600 17th Street Suite 2890 SouthDenver, CO 80202. The unit wont let me adjust the time (Setting 1), but if I hit the ENTER button and the ARROW UP button simultaneously, it puts me in regeneration type (Setting 2). Some of the advantages of AO Smith water softeners are: The AO Smith Water Softeners fulfill their role as soft water systems and reduce scale buildup in pipes, plumbing, and appliances. Set the float valve lower to fix the problem. In industries where the use of soft water is crucial, layers of lime residue caused by hard water can cause heat and energy losses and can also cause serious damage to your machinery and large amounts of financial loss. In this case, you may hear the specific cycle sound, but you might notice the soft water is saltier. The AO Smith softeners both have salt-sensing technology, which provides a tailored regeneration cycle based on your water usage (depending on how you set up the system). Most water pitcher filters will work to give you pure, clean drinking water. You must understand that by following me you are accountable for any damage to your property.Also, if for some unfortunate reason, I do give incorrect instructions and something breaks because you followed my instructions, I will NOT reimburse or pay in any way for whatever cost that may be incurred due to following my wrong instructions.Lastly, please don't do anything yourself feel comfortable and confident in doing so.You are responsible for your own safety.

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